Caught!

Bob Deacon

Attempting to close Logos after building a Bible study, Logos was caught in what appeared to be a never ending sync cycle. After a considerable amount of time I opted to "exit" the sync and now Logos start screen appears but never starts.

Bob

Jack Caviness

Logs would be helpful in solving your problem:

https://support.logos.com/hc/en-us/articles/360027869132-How-to-Enable-and-Submit-Log-Files

For some reason, the link, which I received from the Logos site, did not work. But if you copy the link and paste into youyrm browser address field, it will work.

Bob Deacon

I can't enable logging since I cannot start Logos! All I get now is the splash screen!

Bob

Bob Deacon

Logos Tech Support has me up and running. Thank you!

Bob

Dave Hooton

https://community.logos.com/discussion/comment/1363363#Comment_1363363

Do you mean that they helped you with a Beta version of Logos?

Bob Deacon

I am a Pro subscription user! I would think that answer is no!

Bob

RJ

I think Dave's asking because the post was categorised under Beta Desktop 😊

Bob Deacon

Understood. To be honest, I was in somewhat of a panic mode. I rely heavily on Logos and quite frankly did not pay attention to where I posted. I know I recently became a subscriber and never gave thought that! Sorry for the confusion.

Bob