Using Auth to switch accounts in Logos app with Verbum app alongside Logos

Dave Hooton
Dave Hooton MVP Posts: 36,133
edited March 23 in Beta Desktop App Forum

On Desktop Computer with Logos 41 Beta 2 in Windows 10. Firefox 136.0.1 browser.

Trying to open Verbum.com in Test Account:

  1. Logos.com and Web app are in my Main account in browser
  2. Open Verbum.com to Main
  3. Signed out and the attempt to Sign in to Test account failed with Error message in Auth
  4. Close all site tabs
  5. Open Verbum.com and it needs a Sign in
  6. Sign in to Test OK
  7. Open logos.com to Test
  8. Sign in to Main failed as above
  9. Back button produced Sign in window and succeeded to get into Main.

Repeated the above with only logos.com in Main and Verbum.com was able to sign in to Test at Step 3.

Repeated the above with Logos.com and Web app in Main but Verbum.com failed at Step 6. It still failed after reloading the site. Logos.com also failed to sign in to Test after reloading and then failed to sign in to Main. Verbum.com failed again and I finally decided to "Verify your email" as per the Error message. This succeeded!!
NB. Did not have any problems when reproducing on Laptop with Logos 40.2 and Verbum 41 B2.

Trying to install the Verbum app and switch Logos app from Main to Test:

  1. Use installer from Verbum.com in Test
  2. Install Verbum 40.2 in Test account and update to 41 B2
  3. From Logos app in Main acct, click "New User"
  4. Sign in assumes I am in Test (from browser?) so I click Authorize
  5. Logos app shows in Test.
  6. Verbum.com tab has crashed but FF has a Restore button which brought it back to Test account.

Dave
===

Windows 11 & Android 13

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  • Dave Hooton
    Dave Hooton MVP Posts: 36,133
    edited March 23

    Continue from above by switching Logos app from Test to Main with Verbum.com still in Test.

    First attempt (an utter disaster as Logos crashes):

    • I have to "Verify your email" when signing in to Logos app as a New User.
    • Clicking the email link allows me to Authorize Main and Logos app opens
    • Then it aborts with a error popup and other aborts point to Out of Memory/Insufficient Memory
      • so I increase Free Space from 13 GB to over 60 GB
    • Then it crashes with a variation on the theme, so I delete the Errors folder and Repair the installation
    • Another crash points to database corruption, so I delete the suspect Catalog database
    • When it crashed again with something completely different I restarted the computer and Logos seemed stable at last!.

    Second Attempt:

    1. Fast Switched Logos app from Main to Test OK.
    2. Clicked "New User" and Sign out (Auth assumes the app is in Test)
    3. Sign in to Main
    4. Logos app opens in Main
    5. Clicking Order History in Verbum.com tab produces Auth window which assumes it is "signed in" as Main.
    6. So I Authorize the switch to Main??
    7. It goes to Order History and then the Auth window reappears with a "busy" circular icon over the Authorize button.
    8. I use the Back button to get back to Order History and then it appears to be stable in Main.
    9. I can't rely on the Back button, though, so I close and reopen the tab to Main.

    This process is too intensive and subject to errors..

    Dave
    ===

    Windows 11 & Android 13

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