Logos keeps crashing during use and also when unattended.

Keith Keyser
Keith Keyser Member Posts: 62 ✭✭
in English Forum
Logos.zip

It's been going on since late February; changed laptops (now have LG Gram, Windows 10), crashes unpredictably (not anything tangible to repeat.)

Comments

  • Keith Keyser
    Keith Keyser Member Posts: 62 ✭✭

    Also, I did all of the steps on the Logos help page for crashing; not resolved.

  • Graham Criddle
    Graham Criddle MVP Posts: 33,232

    Hi @Keith Keyser - sorry to hear you are having problems.

    It looks like the logos.log in the zip file was from when Logos was running after a crash - and was shut down normally.

    When it crashes again, please collect and upload log files before restarting Logos.

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 12,106

    One of the hyperlinks in your notes is invalid, and is causing the crash. Unfortunately, I can't tell from the logs what the problem is.

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 12,106

    I've reported this to the team and we'll work on a fix for an upcoming release.

  • Keith Keyser
    Keith Keyser Member Posts: 62 ✭✭

    Thank you Still crashing under any number of normal functions.

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