My library does not sync or load at all with the desktop app. I am signed into the account
Please provide a few more details.
What exactly do you mean when you say your library doesn't sync?
And when you say it doesn't load do you mean Logos is not loading or something else?
Which platform are you running Logos on?
I have installed the program on a new computer. When I open the program and sign in I expect my library to downed. It does not load.Only the books that are included with the "free" version are available. When I installed this on a new desktop everything loaded, my laptop did not.
When I open the program and sign in I expect my library to downed
That is how it should work - although we can choose whether to download all the our resources or not
It does not load.Only the books that are included with the "free" version are available.
That typically happens when users are using more than one account - and only one has the purchased books associated with them.
Are you sure you are logging in using the same credentials on both your desktop and laptop?
There are multiple accounts for "Edward Bastedo" in our system, and it looks like the one you're using on the forums is not the one with all your books.
Please contact Customer Service to have them find and merge all your accounts.
Available Now
Build your biblical library with a new trusted commentary or resource every month. Yours to keep forever.
The emails I get for new forum messages often have no content except the poster's subject. This seems to be a new phenomenon. Is this intentional? And while we're talking about the forum, to post a message requires me to choose certain things, such as platform, that do not apply.
Overnight I was charged for the updates to the Master Journal Library and Galaxie’s Theological Journal Library, vols. 1–28. The MJL downloaded the new resources, but nothing came down from Galaxie; it was supposed to be the list below. Did anyone get these, meaning my system needs a jolt to get the downloads going, or was…
Good morning, over the last week, on the desktop version, I've found that my dashboard has had a mind of their own, displaying whichever cards it wanted - mostly old worksflows and reading plans. The cards I chose (mostly layouts) dissapeared. I've corrected the issue once or twice (removing the numerous cards I don't want…
I was looking at the Church History: Advanced Study Bundle. My dynamic price is $1353.55 saving $71.24. As you can see from the image though, the "Value if sold separately" price is $2508.89. Yet if you add up the individual "price if sold separately prices" shown there, they add up to $1405.93 - a savings of only $52.38…
Any chance someone might simply explain what Logos is doing when it differentiates "lemmas" from "other lemmas" in the EG subsection? The latter seem to be the results of a broader search, perhaps based on a match.nomarks type of search? In the ex. below, the first "other lemma" search result refers to a type of root with…
