I can see the book in my library but doesn’t open when I click on the open button
Welcome @CD
When you say "click on the open button", what exactly are you referring to? I don't see an open button in the mobile library, just a list of book covers that I can tap to open the book.
And when you say it doesn't open, is there any sort of error message or does just nothing happen?
Have you tried restarting the app?
And are you. running on iOS or Android?
I have iOS . The books is ni the library and has chech mark showing after I click download. Click on icon icon takes me to a page showing an overview of the book with an open button. I click on the open button and the page blinks like trying to open but comes back to that same page.
Click on icon icon takes me to a page showing an overview of the book with an open button.
This sounds very strange - when I tap a book cover in the library the app just opens the book. Are you tapping / clicking somewhere else?
Can you post a screenshot showing the screen with the open button?
And what version of which Faithlife app are you using?
Where do I find my collections on my IPad?
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