How can I access a book I purchased and its not in my library
I purchased Andrewa study bible and it's not in my library
Is this on desktop, mobile or the web app?
Please post a screenshot showing your library with the word Andrews in the library filter box
Mobile app
I can see the Study Bible Notes resource there - did you purchase that as well as the Study Bible?
I purchased both
The above information as requested
The "Andrews Study Bible" you purchased consists of the New King James Version Bible and the "Andrews Study Bible Notes" book that is listed in your library.
There is no separate resource that is the "Andrews Study Bible".
When I purchased there were 2 separate resources
If so the store needs updating
https://android.logos.com/product/9500/andrews-study-bible
That's correct. The NKJV Bible and the Notes. It is set up this way so that you can use the NKJV if desired, but you can also link it with any Bible in your library.
I understand your argument
Why did I have to pay for 2 different resource then
As per the https://www.logos.com/product/9500/andrews-study-bible product page, it "Includes NKJV text". There's a callout stating that you can "Order only the Andrews Study Bible notes" here https://www.logos.com/product/15006/andrews-study-bible-notes if you don't want to purchase the NKJV text.
And, for what it's worth, if you do not want to have purchased the NKJV, then you can contact customer support and return the product and then repurchase just the notes at the link Bradley provided.
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