Logos sold me a profanity-laced book (think the worst words you can think of).  Logos would not let me return the book because my order was a smidgen over 30 days old.  Fair enough.  But now I have this junk in my library.   Distaste is growing.  My confidence in Logos' quality isn't there anymore. 
But here is the real reason for this post:  I don't seem able to use chat because Logos thinks my network has a problem.
(This may be a sort of double-post, because sometimes my posts evaporate into ether.)
I just wish Logos would fix broken stuff instead of forever investing in dramatic new ways to present ads.