Hi
Can anyone tell me why the Logos App will not install on the Samsung Galaxy Note 9 running Android 10?
Thanks,
Simon
Android 10 is six major releases behind the current (Android 16) and as per the article here, Logos will only typically run on the five most recent versions.
So it seems like your OS version is too old. Is there any way it could be upgraded?
I checked my device before I asked the question and it said everything was up to date. However, I will check and see if there is a way to update the Android version.
It's possible that if you install (side load) an older version of the Logos app it will still work. The Logos page is unclear on whether, and how well, older versions work. https://support.logos.com/hc/en-us/articles/360028739051-Logos-Mobile-Supported-Devices-and-Operating-Systems You can find older versions on sites like apkmirror.
However, I will check and see if there is a way to update the Android version.
As far as I can see there is no supported mechanism to install anything higher than Android 10 on this device.
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