Windows 10

Claude Brown Jr

With no support for Windows 10, does that mean if something goes wrong with Logos 50, I can no longer get support from Logos because of the operating system? How long before there will be no updates sent to those with an operating system less than Windows 11?

Bradley Grainger (Logos)

Your questions are covered in this support article: https://support.logos.com/hc/en-us/articles/360007391412-About-Free-Support

What happens to Logos after Microsoft stops supporting Windows 10?
* Logos requires a supported version of Windows or macOS. However, as a courtesy, it will be possible to install new versions of Logos on Windows 10 for a limited time after October 14, 2025.
* Logos technical support for Windows 10 will be limited after October 14. We will support where we can, but we won't be able to offer help for crashes or bug reports, or escalate problems to our technical team.

How long will this continue?
* We expect new versions of Logos to be able to be installed on Windows 10 into 2026.
* We will try to give at least 12 weeks’ notice before ending this courtesy, though if a major issue occurs only on Windows 10, this might not be possible.

You can get user-to-user support here in the forums, but our customer service team is unable to provide free technical support for Operating System versions that are no longer supported by the manufacturer.