Question: Different URLs for product detail pages
Why are some product pages within a URL address space like "/products/details/{numeric-id}" and others within a space like "/ebooks/details/{alpha-mnemonic}"?
I have about a dozen items in my shopping cart. About 1/3 are under "/ebooks", the rest under "/products". I want to call the sales team to ask some questions. I'm guessing they can't see my shopping cart (this is based on my observation that this shopping cart is one PC and on another PC my shopping cart is empty). I think it would be far easier for me to read the sales team a numeric product ID than an alpha mnemonic (some of which are quite long).
So I'm curious why this hasn't been unified for all product details pages.
Thanks,
Donnie
Comments
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I've also found product details with URLs like http://www.logos.com/product/1788 (with an apparently optional textual representation after the /1788). Ugh!
<edit>
I've found that when I'm on the detail page http://www.logos.com/product/1788 and click "Add to Cart", the URL to the item in the cart is http://www.logos.com/ebooks/details/ANLEX . If you click that item in the cart, you end up at http://www.logos.com/product/1788/analytical-lexicon-of-the-greek-new-testament
Double-ugh!
</edit>
Donnie
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Good catch Donnie!
We thought it was confusing too, so we changed the product URLs to be consistent for ALL products.
http://www.logos.com/product/1788 is the authoritative one.
All the others are the old style(s) and should redirect you to the new one. We are working as fast as we can to get all the old references cleaned up.
hope this helps
Mitch0 -
Mitch Rosenburg said:
All the others are the old style(s) and should redirect you to the new one. We are working as fast as we can to get all the old references cleaned up.
If by "redirect" you mean an HTTP redirect, that's not happening. If I've got a product in my cart and its link is "/ebooks/{whatever}", when I click the link, that "/ebooks/{whatever}" URL is what shows up in my browser's address bar.
Of course, what's more confusing is that the link that shows up in the cart is different than the address of the product page I was on when I clicked "Add to Cart".
Donnie
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Donnie Hale said:
If I've got a product in my cart and its link is "/ebooks/{whatever}", when I click the link, that "/ebooks/{whatever}" URL is what shows up in my browser's address bar.
Can you provide a screenshot and browser info? I'm unable to reproduce that.
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Phil Gons said:
Can you provide a screenshot and browser info? I'm unable to reproduce that.
My mistake. It doesn't go to the "ebooks" URL. But it does have some textual decoration after the /products/{number} part of the URL. The specific product in my cart has the link:
http://www.logos.com/ebooks/details/ANLEX
When I click it, I end up at:
http://www.logos.com/product/1788/analytical-lexicon-of-the-greek-new-testament
And of course, I added it to the cart from a page with the URL:
http://www.logos.com/product/1788
If I click a link in my cart of the form "/products/details/{number}", it ends up at the correct "/product/{number}" URL *without* the trailing textual information.
Donnie
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http://www.logos.com/product/1788 is the base URL.
http://www.logos.com/product/1788/analytical-lexicon-of-the-greek-new-testament is the preferred URL.
All other URLs for this page should 301 to http://www.logos.com/product/1788. Unfortunately, we can't 301 them to http://www.logos.com/product/1788/analytical-lexicon-of-the-greek-new-testament at this point.
The product title is appended to the end and isn't really an essential part of the URL, which gives us the flexibility to tweak the title without breaking the URL.
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