Beta 5: Hang on startup after unlocking new title
Rosie Perera
Member Posts: 26,202 ✭✭✭✭✭
Description
Logos 4 hangs on startup after unlocking new title in Logos 3.
Repro
- Exit all versions of Logos
- In Internet Explorer, go to www.logos.com
- Log in and/or click My Account
- Click Order History
- Click on most recent order # (NICOT/NICNT, which I had not yet downloaded)
- Go through the whole normal unlock process
- Boot Logos 3 and ascertain that the new resource is there.
- Exit Logos 3.
- Try to run Logos 4.
Actual Result
Hangs, "signing in" splash screen stays up forever. Eventually have to terminate app via Task Manager.
Expected Result
Start up normally.
System Specs
- Windows Vista Ultimate 64-bit, SP1
- Custom built desktop PC with ASUS P5Q motherboard, Intel quad core, 8GB RAM, NVIDIA GeForce 9800 GT with 512MB
Comments
Log files attached.
Tagged:
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Comments
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Hi Rosie,
According to your log file, it appears that Beta 6 is installed. Have you restarted your computer since you last tried to start Logos 4?
Thanks,
Melissa0 -
Melissa Snyder said:
According to your log file, it appears that Beta 6 is installed. Have you restarted your computer since you last tried to start Logos 4?
Yes, sorry I didn't get back to you on this. The problem went away after I upgraded to Beta 6, and of course it's a moot point now.
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