I am having this problem in both my computer and laptop,is there a solution to this problem?
Tes,
A better title than "Please help me" would be, "Logos Screen is Black"
Something descriptive please. [:)] Thanks [y]
I have only seen problems like this when the Video card is underpowered or perhaps overheated.
You've been using Logos for a while now, is this the first time this has happened?
Did you recently update your video card driver?
Something like this has happened on my computer a few times, and a complete shutdown and then restart of the computer usually solves it.
[quote user="Thomas Black"]
A better title than "Please help me" would be,"Logos Screen is Black"
Something descriptive please. Thanks
OK.Thomas thank you.
I have only seen problems like this when the Video card isunderpowered or perhaps overheated.
You've been using Logos for a while now, is this the first timethis has happened?
I think this has happened in both in my laptop andcomputer sincea almost three or fourmonths.It happens most of the time when it starts to open to a newwindow.
Thomas Black">Didyou recently update your video card driver?[
No,how can I update it?
I think this has happened in both in my laptop and computer sincea almost three or four months.It happens most of the time when it starts to open to a new window.
It definitely sounds like your video card is being pushed to the limit.
Do you know what video card you have? And how much video memory?
Did you recently update your video card driver?No,how can I update it?
I was asking if you had updated it, because "recent changes" are often the cause of a problem. As for updating your video driver, it depends on your computer manufacturer. For instance Mine is a Dell and if I go the Dell support website and navigate to my computer model I can see if there are new drivers.
sometimes (but not always) a new video driver may fix problems like this.
Thomas is probably dead-on regarding your issue. However, if you haven't done it, shut down all your applications and shut down Windows gracefully (i.e. use "Shut Down", not "Restart"). Let it sit for a minute after the shut down completes, then turn on your PC, log in, and let it sit for a couple of minutes after your login. At that point, try running Logos (i.e. don't start any other applications).
If you get the same error, you'll need to follow Thomas' advice about debugging your video card and/or driver. One thing you could try is disabling the "Aero" theme (assuming you're using it): Control Panel, Personalization, Appearance.
If it works OK, your computer probably just got into a state that we technical people describe as "wonky". In that case, hopefully it's permanently fixed.
Donnie
Good advice Donnie.
Tes: Do Donnie's advice first. :-)
Thomas is probably dead-on regarding your issue. However, if you haven't done it, shut down all your applications and shut down Windows gracefully (i.e. use "Shut Down", not "Restart"). Let it sit for a minute after the shut down completes, then turn on your PC, log in, and let it sit for a couple of minutes after your login. At that point, try running Logos (i.e. don't start any other applications). If you get the same error, you'll need to follow Thomas' advice about debugging your video card and/or driver. One thing you could try is disabling the "Aero" theme (assuming you're using it): Control Panel, Personalization, Appearance. If it works OK, your computer probably just got into a state that we technical people describe as "wonky". In that case, hopefully it's permanently fixed. Donnie
HI Donnie, may please make it easier for me to be able to understand it?
