Problem syncing reading plans

13

Comments

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,489

    Here is my question that I hope "others" can help answer:  When will I be able to sync my reading plans? 

    I can't answer you to your satisfaction. I can't even answer to my satisfaction. I eagerly await an update like you do. I don't really use the mobile app at all other than for light reading that I don't care much about. When I read, I like to highlight, so I avoid the mobile app. I can, however, give you Bob's response to a similar question:

    If I knew it was projected to be released next year I would stop holding my breath or being disappointed every time my iPad showed a program update and Logos not being on the list or after installing Logos update not seeing the notes and highlighting.

    It's just too difficult to predict dates, and things are always changing.

    Things we can tell you: 

    - Proclaim is going into public beta October 11th, so we're shipping things that support that. (This mobile app update has support to follow Proclaim presentations.)

    - The next priority is "sync v2" which enables smarter, faster, more robust annotation and highlighting, and treats highlights as notes without note text. We have to ship this on the desktop in order to deliver it to mobile, but we're working on it in parallel with Proclaim and it's not far off. We know that mobile notes and highlighting are high on everyone's list. It's taken a while, but I'm confident that once it's delivered you'll agree it's the most robust, most powerful notes and highlighting available for any mobile e-reader.

    In case you haven't been following the forums closely, Beta 4.5 is expected in the next couple of weeks. This will be the beginning of unveiling sync v2.

    macOS, iOS & iPadOS | Logs |  Install

  • Here is my question that I hope "others" can help answer:  When will I be able to sync my reading plans? 

    "Very Soon" [:P]  (apologies: as a Logos user, not idea when)

    Am aware many mobile Logos users are looking forward to highlighting and note syncing.  Logos has many places for Notes (whose underlying storage is changing), pondering potential for relatively short public Logos 4.5 Beta testing (verify Notes and Highlighting work and can sync cross platform).  Also cognizant that replication coding and implementation lacks public beta testing viability until private testing is reliable.  Public testing during middle of replication coding has potential for awful data explosion (or loss), see When Syncing Goes Bad...

    Logos is still my favorite Bible software and I believe it is "the most powerful software on the market."  I just can't keep from thinking Logos released the car without the wheels when they jumped into the mobile market. 

    Logos does release early and often.  Thankful can read many resources on mobile devices with many iOS improvements; hoping for reliable cross platform sync that works consistently.

    Logos 4 Mac was released same way; had usable set of features, yet Feature Parity is still in progress.  Thankful for Logos 4 Mac usability.

    Keep Smiling [:)]

  • Simon
    Simon Member Posts: 112 ✭✭

    If I knew it was projected to be released next year I would stop holding my breath or being disappointed every time my iPad showed a program update and Logos not being on the list or after installing Logos update not seeing the notes and highlighting.

    It's just too difficult to predict dates, and things are always changing.

    Things we can tell you: 

    - Proclaim is going into public beta October 11th, so we're shipping things that support that. (This mobile app update has support to follow Proclaim presentations.)

    - The next priority is "sync v2" which enables smarter, faster, more robust annotation and highlighting, and treats highlights as notes without note text. We have to ship this on the desktop in order to deliver it to mobile, but we're working on it in parallel with Proclaim and it's not far off. We know that mobile notes and highlighting are high on everyone's list. It's taken a while, but I'm confident that once it's delivered you'll agree it's the most robust, most powerful notes and highlighting available for any mobile e-reader.

    Frankly this is getting tiresome. All this "HYPE" is becoming very taxing on my ever optimistic, ever hopeful, blissful carefree composed, state-of-mind.

    I've been "eagerly waiting" for many years now for Logos to get their act together but the "ANSWER" as always seems to be "just" around the corner.

    How many more "corners" do you think?

     

  • Jeffrey Hands
    Jeffrey Hands Member Posts: 42 ✭✭

    Thank you for posting that!

    I totally forgot about swiping to the right.

    I would only touch the arrow and the right and it would open the plan. At least a redundant plan is effectively deleted on my iPad and laptop! Yay!

    Now I'm just waiting for the current, correct reading plan to sync and reappear on the iPad. It has happened before. I'll check back later today!

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,489

    I'm just waiting for the current, correct reading plan to sync and reappear on the iPad.

    Don't get your hopes up. Reading plans will not work well until sync 2.0 is released. [EDIT: I don't know how well it may work if your primary desire is to read on your mobile device and NOT on your desktop/laptop. Perhaps things work in reverse when you stick with the mobile app. Either way, you should choose one format and stick with it. Since I highlight nearly everything I read, I ONLY use the full version of L4.]

    macOS, iOS & iPadOS | Logs |  Install

  • Janis Lewman
    Janis Lewman Member Posts: 66

    In a futile attempt to work around the problem of reading plans not synchronizing, I deleted my reading plans from my Mac a few weeks ago and removed the Logos app from my iPad.  The two have been synchronized several times since then.

    I've just reinstalled the app on my iPad.  As soon as I sync'd the two today, the old reading plans reappear on the iPad although long since deleted from the Mac!

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,489

    Janis - 

    The sync feature is broken. Until 4.5 is released with the more robust sync v2, there will continue to be problems between the desktop and mobile apps. 

    macOS, iOS & iPadOS | Logs |  Install

  • Trvlngnrs
    Trvlngnrs Member Posts: 6

    While I don't have an answer to the sync problem I figured out a "workaround".

    1) From the Logos homepage on my Mac, I click on the "edit" button under "Read the Bible in a Year".

    2) A calender opens which will allow you to download the reading plan to iCal (Apple's calender).

    3) Sync my iPad and iPhone to my Mac and I have the reading plan on all my devices, although I have to manually go to the chapter/verse in Logos.

    HTH,

    Trvlngnrs

  • Kaye Anderson
    Kaye Anderson Member Posts: 306 ✭✭

    I have uninstalled the app.  Since I use it mostly to do my daily Bible reading and look-ups during Sunday services I will wait until the sync issue is fixed.  I tried using it today and it created 12 copies of "Read the Bible in a Year" on my desktop app.  That is the default plan which was not on my desktop and not one I use.  Until it is fixed I will just use my desktop app and carry my good ole paper Bible with me to church.  :-)

    In the end I may just sell the iPad.  I bought it for Logos but I find my concentration is better sitting at my desk with my laptop anyway.  The only other thing I use daily in the iPad are my calendar app and Kindle reader.  I have a Kindle reader on my laptop and I can find a calendar I like for that, too!  If I keep it, it will be because the display is very nice for reading my Kindle books and much better than a laptop screen.  If I sell it I might have to invest in a new Kindle since my daughter has my old one!

    K

    "But you, be sober in all things, endure hardship, do the work of an evangelist, fulfill your ministry."  2 Timothy 4:5 (NASB)

  • Brad Mortensen
    Brad Mortensen Member Posts: 2

    I agree with the thoughts being expressed...I have used Logos on my iphone for devotional reading and was enjoying it until the recent set of issues. This is a significant issue to me as I do primarily use Logos on my iPhone / iPad. For now I am using another app for devotional reading as Logos is not working. I'm also using another app for prayer as the prayer functionality is not in the iPhone and iPad apps.

    Logos is great software, pretty expensive and frustratingly disappointing in how they have managed the mobile devices. The mobile apps are so limited right now that it is disheartening that they are now unable to sync. I know things are in beta, but Logos, please give us a workaround until you get this figured out...

  • Michael Willemse
    Michael Willemse Member Posts: 27

    Just to put in a good word for Logos ...

    Since my reading plan appeared on my iPhone three weeks ago, it has worked well. The only hiccup I have had was when I was out of the country for three days and had data roaming turned off. When I returned, it created a duplicate plan on my desktop. However the two have been staying in sync with updates to the desktop (I do most of my reading on the phone) happening pretty quickly. And I must say that, now that it is working, I am very happy with this app. (I'd like to see prayer lists duplicating to the phone as well, though [:)] )

    I realise from other comments made on this forum that the sync part of the app needs some serious work but thought it worth mentioning that there are users like me for whom things are working well at present. (Being somewhat superstitious I wonder whether it will stop working as soon as I post this message but I hope not. After all, God is sovereign even over things like this!)

    For the folk at Logos - I look forward to future improvements to this app and to it being of the same excellent standard as the desktop.

  • Graham Criddle
    Graham Criddle MVP Posts: 32,478

    After a long time of reading plans not being synced between my PC and Ipad it has started working again - which I appreciate!

    Interested to know if anything has changed in the Logos environment to enable this or if it is just one of those things

    Graham

  • Moses Rivera
    Moses Rivera Member Posts: 68


     Hi LOGOS!

    Is there a command that we can plug into the iPhone LOGOS app that will enable us to force the iPhone app to sync with the LOGOS server? For some reason - when the LOGOS iPhone app apears to be syncing with the LOGOS server it does not update the reading plan to the most-up-to-date schedule. If there isn't a command, LOGOS should program a command in the next iPhone app release so we can plug in the command and force the iPhone app to sync with the LOGOS server. If we can enter a command to force a sync between the iPhone app and the LOGOS server it might solve the reading plan dilemma we all have.

    Blessings,

    Moises Rivera

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,489

    macOS, iOS & iPadOS | Logs |  Install

  • Moses Rivera
    Moses Rivera Member Posts: 68

    Here is the what I suspected regarding this issue and I later discovered I was correct. I made saved "favorites" to my iPhone LOGOS app and when I checked my iPod Touch LOGOS app it had the "favorites" I had saved on my iPhone LOGOS app. I also created a new reading plan on my iPhone app and I found whatever days I marked as read had then updated on my iPod Touch! Problem is officially understood.

    The LOGOS server for the iPhone app is not being updated by the LOGOS server for the PCs. The issue is not with the iPhone app. The LOGOS technical guys responsible for the LOGOS servers have to make sure that the two servers (app server and PC server) are able to communicate with each other so the reading plan can update in real-time. This is why the iPhone LOGOS app is not getting the updates made by the LOGOS software installed on our PCs. There is a break in real-time communication between the app server and PC server.

    If you have an iPod Touch and a iPhone you WILL be able to confirm this too. If you make any changes on your iPhone LOGOS app (i.e. create favorites and/or mark certain days in reading plan as read on your iPhone), it will immediately show up on your iPod Touch LOGOS app.

    -Moises Rivera-

  • I don't remember this being an experimental feature or one that was waiting on some upgrade. And do we even have reassurance that this update will actually address the reading plan issue?

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,489

    Jason - it was not "experimental" but just didn't work as well as desired. Logos is working on a more robust sync infrastructure which should resolve these issues as well as bring notes & highlighting. The only reassurance you have is that Logos has said it is working on it. Since the software is not finished yet, no one can give you any more than that.

    macOS, iOS & iPadOS | Logs |  Install

  • Michael Willemse
    Michael Willemse Member Posts: 27

    I am currently signed up with the Logos beta program. I notice that sync 2 is part of the 4.5 Beta 1 (4.50.0.1142) release. Since this update loaded, my iPhone has only synced to the desktop once - it was actually better before the update. Is this because I will need an update to the iPhone app (currently version 1.81.)? Is there a beta program for iPhone too? If so, how do I get on it?

  • Paul Mathenia
    Paul Mathenia Member Posts: 2
  • iCurteye
    iCurteye Member Posts: 28

    Wow, getting a little heated!

    I understand I am frustrated as well, two years of not syncing properly (for me).  I agree logos is a powerful bible software, I find I am not using it as much and using other bible software to have my reading plans synced, to me that is baisic 101!  So what use is all that power?

    All I seem to get from the forums is no real answer on this issue and all I get from logos is "wait" and "sorry", granted, very professionally & heartfelt - but in the end, forced to go to other software apps that actually work!  The only real solution is to use other software.

    Does anyone know iff u can sell your logos bundle to someone else once yours is paid , because I regret buying it and regret putting my trust in the sales person I saw at our church two years ago and all promising of how it integrates with iPad and iPhone.  I have a buddy who was able to sell his, but he was onpayments, so someone else took over the payments, smart move I think.

     

    So although I get the defensiveness of. The logos guy, I feel we as users have been more thanpa

  • iCurteye
    iCurteye Member Posts: 28

    Sould read, we users have been more than patient!

    Could not scroll my cursor down far enough to correct, another frustrating thing with Logos and the forum, however I digress and am adding to my anger and frustration of logos, going to go calm down, go exercise, and read my bible (via software that syncs my reading plan)!

  • iCurteye
    iCurteye Member Posts: 28

    Lol, looks like my above two posts got posted to the wrong thread.  Oh my, is there more going on than syncing issues?

  • iCurteye
    iCurteye Member Posts: 28


    Wow, getting a little heated!

    I understand I am frustrated as well, two years of not syncing properly (for me).  I agree logos is a powerful bible software, I find I am not using it as much and using other bible software to have my reading plans synced, to me that is baisic 101!  So what use is all that power?

    All I seem to get from the forums is no real answer on this issue and all I get from logos is "wait" and "sorry", granted, very professionally & heartfelt - but in the end, forced to go to other software apps that actually work!  The only real solution is to use other software.

    Does anyone know iff u can sell your logos bundle to someone else once yours is paid , because I regret buying it and regret putting my trust in the sales person I saw at our church two years ago and all promising of how it integrates with iPad and iPhone.  I have a buddy who was able to sell his, but he was onpayments, so someone else took over the payments, smart move I think.

     

    So although I get the defensiveness of. The logos guy, I feel we as users have been more thanpa



  • iCurteye
    iCurteye Member Posts: 28


    Wow, getting a little heated!

    I understand I am frustrated as well, two years of not syncing properly (for me).  I agree logos is a powerful bible software, I find I am not using it as much and using other bible software to have my reading plans synced, to me that is baisic 101!  So what use is all that power?

    All I seem to get from the forums is no real answer on this issue and all I get from logos is "wait" and "sorry", granted, very professionally & heartfelt - but in the end, forced to go to other software apps that actually work!  The only real solution is to use other software.

    Does anyone know if u can sell your logos bundle to someone else once yours is paid for, because I regret buying it and regret putting my trust in the sales person I saw at our church two years ago and all promises of how it integrates with iPad and iPhone.  I have a buddy who was able to sell his, but he was on payments, so someone else took over the payments, smart move I think.

    So although I get the defensiveness of the logos guy, I feel we as users have been more than patient!  And the invitation from them to use other software, wow that says something does it not?

  • iCurteye
    iCurteye Member Posts: 28


    Wow, getting a little heated!

    I understand I am frustrated as well, two years of not syncing properly (for me).  I agree logos is a powerful bible software, I find I am not using it as much and using other bible software to have my reading plans synced, to me that is baisic 101!  So what use is all that power?

    All I seem to get from the forums is no real answer on this issue and all I get from logos is "wait" and "sorry", granted, very professionally & heartfelt - but in the end, forced to go to other software apps that actually work!  The only real solution is to use other software.

    Does anyone know if you can sell your logos bundle to someone else once yours is paid, because I regret buying it and regret putting my trust in the sales person I saw at our church two years ago and all promises of how it integrates with iPad and iPhone.  I have a buddy who was able to sell his, but he was on payments, so someone else took over the payments, smart move I think.

    So although I get the defensiveness of alabama guy, I feel we as users have been more than patient.

     



  • iCurteye
    iCurteye Member Posts: 28

    wow, keeps posting to your reply., sorry about that was trying to reply to a alabama reply.  oh wierd.

     

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,489

    iCurteye - Yes, you can sell your license, but there is a small transfer fee that Logos charges. You are not, however, allowed to advertise on the forums.

    macOS, iOS & iPadOS | Logs |  Install

  • iCurteye
    iCurteye Member Posts: 28

    So, correction alert - I have only had Logos for just over a year.  So not being able to sync for 2 years is in correct, it has only been just over a year.  I know this does not make me more patient and pretty sure it does not make me less patient!

  • iCurteye
    iCurteye Member Posts: 28

    Ty for reply.  I will look into that more.  Selling would help me put money into a system that works, but selling means more than likely selling to someone I know.  I am not sure if I can do that (selling a product that does not work as advertised as promised).  The funny thing is, other sales people have done exactly that, in this company and many others!  Do I join those ranks?  Huh?  I didn't think tit would be this hard a decision.

    Again, thanks for the reply, not sure what I will do, but that's not your issue.