Can't use B7 because OpenText is always open and crashes!

Robert Pavich

I posted that OpenText Clause Analysis will crash when other resources are open...well it also crashes when it's being closed.

Here is the problem; Logos opens to the "last desktop" and Open Text was the last one...and so I can't use it or open anything else...and when i close it...it crashes logos....

 

I'm stuck!

http://www.screencast.com/users/rpavich123/folders/Jing/media/2e4cfe81-65d0-4ec0-8d09-27bf5f922a31

Melissa Snyder

This will be fixed in the next update.  ~ Thanks, Melissa

Robert Pavich

https://community.logos.com/discussion/comment/20475#Comment_20475

Melissa,

I just realized this is B8 and not B7

Kenneth Morris

I am having a problem with opentext clause analysis as well. Crash occured when opening it.

Sys: Vista Home Premium SP2 - Duo core 3 ghz - 3 Gig RAM - Radeon x600

Melissa Snyder

https://community.logos.com/discussion/comment/20684#Comment_20684

Kenneth Morris said:

I am having a problem with opentext clause analysis as well. Crash occured when opening it.

Sys: Vista Home Premium SP2 - Duo core 3 ghz - 3 Gig RAM - Radeon x600

This should also be fixed in the next update.

George Allakhverdyan

Robert Pavich said:

I posted that OpenText Clause Analysis will crash when other resources are open...well it also crashes when it's being closed.

Here is the problem; Logos opens to the "last desktop" and Open Text was the last one...and so I can't use it or open anything else...and when i close it...it crashes logos....

 

I'm stuck!

http://www.screencast.com/users/rpavich123/folders/Jing/media/2e4cfe81-65d0-4ec0-8d09-27bf5f922a31

You may hold Ctrl+Shift when starting Logos 4 and choose "Blank Layout" in the sign in dialog - this should allow you to use the program again.

Robert Pavich

https://community.logos.com/discussion/comment/20802#Comment_20802

Thanks George