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Wonder Where the Two Resources are......

Gerald P. Swetsky

....that I ordered from Logos over eight hours ago. It's now 18:51 CST on the 24th.

It seems the last resource I ordered from Logos appeared almost immediately. Must be the Christmas rush.

Oh, while I'm here, Joyeaux Noel, Feliz Navidad, Καλά Χριστούγεννα, Merry Christmas everyone.

Gerry

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Jacob Hantla

try typing "Update Resources" in the command bar.

Gerald P. Swetsky

https://community.logos.com/discussion/comment/205670#Comment_205670

Did that. Tried Libronix 3 too and I have the files. Problem is at Logos' end. I guess with the move and the year end specials, it got too much for them.....

I just was wondering if anyone else was in the same boat.

Gerry

Hapax Legomena

https://community.logos.com/discussion/comment/205675#Comment_205675

I bought a few things this evening and they were downloaded quickly.

Jerry M

https://community.logos.com/discussion/comment/205677#Comment_205677

If you haven't tried it, shut off your computer and start it back up.

Gerald P. Swetsky

https://community.logos.com/discussion/comment/205679#Comment_205679

If you haven't tried it, shut off your computer and start it back up.

I would, except for the fact that Logos 3 and Logos 4 operate quite differently as regards acknowledging new resources.

Gerry

Gerald P. Swetsky

https://community.logos.com/discussion/comment/205686#Comment_205686

Restarted - No help.

Gerry

nicky crane

https://community.logos.com/discussion/comment/205688#Comment_205688

I had to waAIT 11 HOURS for NICOT/NT to start downloading. It came in the end - so don't give up hope - it'll be a nice Christmas present! [:)]

Jacob Hantla

https://community.logos.com/discussion/comment/205701#Comment_205701

I had to waAIT 11 HOURS for NICOT/NT to start downloading. It came in the end - so don't give up hope - it'll be a nice Christmas present!

NICOT/NT, Nice Christmas present! Merry Christmas!

Gerald P. Swetsky

https://community.logos.com/discussion/comment/205795#Comment_205795

Well, it's been well over 11 hours, more like 38, but I can finally read my new resources. Just in time to go to bed.

Gerry

Jacob Hantla

https://community.logos.com/discussion/comment/205880#Comment_205880

Hmm, my Christmas orders (less voluminous than NICOT/NT) took about 15 minutes to an hour each time to begin downloading. Weird.

Gerald P. Swetsky

https://community.logos.com/discussion/comment/206257#Comment_206257

My resources are still locked in Logos 3. Not that I'm using 3, however it's still supposed to be supported.

Gerry

Kevin Becker

https://community.logos.com/discussion/comment/206270#Comment_206270

My resources are still locked in Logos 3. Not that I'm using 3, however it's still supposed to be supported.

Check your order number, there should be special unlock instructions to get them into Libronix.

Gerald P. Swetsky

https://community.logos.com/discussion/comment/206272#Comment_206272

Check your order number, there should be special unlock instructions to get them into Libronix.

Check my order number? I don't understand. Anyhow, I've discovered none of the resources I've ordered lately will open in L3.

The FAQ says something about a $4.95 DVD we can order to fix the problem. Not what we were promised when L4 first came out.

Anyhow, the only reason L3 is still on the drive is Logos needed to put it on to solve a problem. I won't worry about it. The resources are open in L4. Thanks to all.

Gerry

BillS

https://community.logos.com/discussion/comment/206298#Comment_206298

none of the resources I've ordered lately will open in L3.

Gerry,

After updating L4, did you sync licenses, then run http://www.logos.com/media/update/ResourceAutoUpdate.lbxupd to download them into L3?

Gerald P. Swetsky

https://community.logos.com/discussion/comment/206309#Comment_206309

Aha! Sync licenses! It's been so long. Thanks, that did it!

Gerry

Kevin Becker

https://community.logos.com/discussion/comment/206298#Comment_206298

Check my order number? I don't understand.

If you go to https://www.logos.com/user/orders you can scroll down to find your order. If you click on the order number you can see this

Clicking the orange unlock button should initiate the process to get your books into Libronix pretty quickly.