indexing failure

Dan

For about 2 weeks L4 indexing popped up a window saying that it has failed to run.

Any advice?

Thanks!

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Rich DeRuiter

For about 2 weeks L4 indexing popped up a window saying that it has failed to run.

This has been an issue for many people. It usually is a problem with one of the reverse interlinears (KJV1900, NASB95, and one time the NLT), in other cases folks have needed to rebuild their Bible index. If you follow the instructions here for enabling diagnostic logging, and post all your logs here, someone might be able to determine the cause and suggest a solution.

Dan

https://community.logos.com/discussion/comment/206165#Comment_206165

Thanks Richard,

Here is my log file and index crash file:

7853.Logos4IndexerCrash.zip

Any thoughts are really appreciated

Dan

Rich DeRuiter

https://community.logos.com/discussion/comment/211214#Comment_211214

Thanks Richard,

Here is my log file and index crash file:

7853.Logos4IndexerCrash.zip

Any thoughts are really appreciated

Dan

The crash log shows that you probably have a corrupt reverse interlinear, but it doesn't say which one. Please post your indexer.log too.

Dave Hooton

https://community.logos.com/discussion/comment/211214#Comment_211214

Thanks Richard,

Here is my log file and index crash file:

7853.Logos4IndexerCrash.zip

Any thoughts are really appreciated

Dan

This indicates a common error of late. The solution is:-

Delete the NASB95.logos4,
NASBOT.lbsrvi, NASBNT.lbsrvi, KJV1900.logos4, KJV1900NT.lbsrvi, and
KJV1900OT.lbsrvi files.

They are in
C:\Users\userfolder\AppData\Local\Logos4\Data\uniquefolder\ResourceManager\Resources.

Once the files are
deleted, restart Logos 4 and enter the command Update
Resources.

Allow the program
to download the updates and restart Logos 4 again.

After Logos 4 loads
check your library to make sure the Bibles have completely
re-downloaded:

Open the King James
Version (1900) and make sure the Interlinear Data is available in the Old and
New Testaments.

Repeat with the New
American Standard Bible (1995).

If the books do not
show up they may be still in the Downloaded folder.

Close Logos
4 and
go to the following location
C:\Users\userfolder\AppData\Local\Logos4\Data\ uniquefolder
\ResourceManager\

Delete the
ResourceManager.db file and restart Logos 4 to force
discovery.

After Logos 4
reopens repeat step 4, if the Bibles appear to confirm the interlinear
information is there as well.

Steven Allain

https://community.logos.com/discussion/comment/211255#Comment_211255

Thanks thats fix worked for me also