I just installed Logos. The index icon shows up for a moment and then goes away. I have unistalled and reinstalled. I have tried "rebuild index". I have restarted the computer. Any thoughts?5468.Logging.zip
Welcome [:D]
Appears Indexer is OK, does not have any resources to index.
Logos4.log file has some odd errors => "Error getting file info from FileService. User not linked. LogosUserId: #####", followed by "GetResourceDownloadInfo failed; aborting resource processing." and variety of "just leaking" messages. Another "User not linked" message is followed by a crash.
From "User not linked" error messages, suspect need to contact Logos so customer support can verify/update logos.com account. Logos web page has contact phone number and business hours => http://www.logos.com/
Wonder if can sign in to http://biblia.com/ using Logos.com account ?
If biblia sign-in OK, wonder about launching Logos 4, quickly press and hold command key - wait for sign-in dialog box to appear - release command key - then retype Logos.com account and password, then click sign-in.
Keep Smiling [:)]
Thank you. I signed into Biblia and also tried the command thing...didnt work
Recommend calling Logos 1-800-875-6467 so customer service can link your account.
