Index Crashing

josh

Hey,

 

for the past while my Logos 4 index has been crashing.  I've been trying to fix it by reading the forums here, but nothing has really worked.  

 

Heres my Indexer Crash file:

 

Thanks and God Bless!

 

Rich DeRuiter

for the past while my Logos 4 index has been crashing.  I've been trying to fix it by reading the forums here, but nothing has really worked.  

Your crash log doesn't tell us what is causing your issue, but the issue looks like an issue we've seen before.

There is a known problem with some of the reverse interlinears with the latest Logos 4 release. Here's the solution to that issue:

1. Delete the NASB95.logos4,
   NASBOT.lbsrvi, NASBNT.lbsrvi, KJV1900.logos4, KJV1900NT.lbsrvi, and
   KJV1900OT.lbsrvi files.
   
   They are in
   C:\Users\userfolder\AppData\Local\Logos4\Data\uniquefolder\ResourceManager\Resources.

Once the files are
deleted, restart Logos 4 and enter the command Update
Resources.

Allow the program
to download the updates and restart Logos 4 again.

After Logos 4 loads
check your library to make sure the Bibles have completely
re-downloaded:

Open the King James
Version (1900) and make sure the Interlinear Data is available in the Old and
New Testaments.

Repeat with the New
American Standard Bible (1995).


If the books do not
show up they may be still in the Downloaded folder.

Close Logos
4 and
go to the following location
C:\Users\userfolder\AppData\Local\Logos4\Data\ uniquefolder
\ResourceManager\

Delete the
ResourceManager.db file and restart Logos 4 to force
discovery.

After Logos 4
reopens repeat step 4, if the Bibles appear to confirm the interlinear
information is there as well.

In one or two cases an issue was found the the NLT (NLT.logos4, NLTNT.lbsrvi) as well.
If the above doesn't work enable logging (as described here) and report back with all your logs and crash reports (before restarting Logos!).