I know this has been discussed before - high CPU

Can the developers reassure us that they are working hard to find out why the CPU maxes out so often? Even when doing a simple task or having one more resource open, the cpu just goes nuts. Why is this? It's very off putting when you are trying to work. Usually the end result is a lock up and forced shutdown. There dosn't seem to be a set way of replicating the problem just appears to be random but often.

Is this being addressed and will it be fixed or just something that we have to put up with?

Dan

Find more posts tagged with

Comments

Daniel Arnott

I was even advertising Logos to a potential customer the other day but when I clicked on the first link to show him "how quickly it searches for you" the CPU almost made my laptop take off. Wasn't a good advert and Logos proceeded to freeze. But I had barely done anything!!! I would expect this on a Windows product but not so much on a Mac product.

Keep Smiling 4 Jesus :)

https://community.logos.com/discussion/comment/219357#Comment_219357

I was even advertising Logos to a potential customer the other day but when I clicked on the first link to show him "how quickly it searches for you" the CPU almost made my laptop take off. Wasn't a good advert and Logos proceeded to freeze

Puzzling - after a force quit, please post logs, wiki has Bug reporting steps => http://wiki.logos.com/Mac_Troubleshooting#How_to_Report_Bugs_in_Logos_4_Mac

Keep Smiling [:)]

Daniel Arnott

https://community.logos.com/discussion/comment/219376#Comment_219376

Yea. I'll be honest I'm finding the whole system a little frustrating and dont feel it is my place to have to bug report all the time. During the testing stage this should really have been sorted. Sometimes there are no crashes but the processor just goes crazy for no apparent reason. All I ask is that someone assures us that they are dealing with this as there is clearly something not right

[:(]

Jack Caviness

Usually the end result is a lock up and forced shutdown. There dosn't seem to be a set way of replicating the problem just appears to be random but often.

It would be almost impossible for anyone to know the source of your problem without logs. See the first link in my signature for instructions. The second link leads to a utility that automates much of the process. If you need to force quit, please assemble the logs BEFORE you restart L4.

Keep Smiling 4 Jesus :)

https://community.logos.com/discussion/comment/219581#Comment_219581

Yea. I'll be honest I'm finding the whole system a little frustrating and dont feel it is my place to have to bug report all the time. During the testing stage this should really have been sorted. Sometimes there are no crashes but the processor just goes crazy for no apparent reason. All I ask is that someone assures us that they are dealing with this as there is clearly something not right

Apologies - understand frustration (sounds like high CPU repeating on your system) - not know if Logos 4 Mac configuration has any sync or corruption issues (should show in logs) or interaction with other program(s) causing processor to go crazy (e.g. online backup copying every changed file or malware software scanning) - hopefully console messages provides interaction insights.

Searching google for Mac OS X high CPU usage finds more possibilities, including http://www.thexlab.com/faqs/performance.html - wonder about network connection stability ? Wonder if changing Logos 4 program setting "Use Internet" to No has any effect on high CPU usage ? (disables sync every few minutes)

Also found another Mac OS X application that has high CPU usage when a SQLite database is corrupt. If Logos 4 SQLite database file(s) corrupt, should appear in Logos4.log and/or Indexer.log files - how to fix depends on what's corrupt.

Logos support does have capability for remote connection and troubleshooting - can call 1-800-875-6467 (open Mon - Fri from 6 am to 5 pm Pacific)

Keep Smiling [:)]