Lost L3, Updating to L4

We have a new computer (due to a crash) and my husband's Logos 3 was installed on the old computer. I have purchased the upgrade to L4, but cannot find my L3 discs. Can I install the L4 update on the new laptop, or do I need to go all the way back to installing the L3 discs first (if I can find them - I purchased them 3 years ago).

My husband will attend a training session this coming Wed, so I hope to resolve this situation quickly!

Find more posts tagged with

Comments

MJ. Smith

do I need to go all the way back to installing the L3 discs first

You can just download L4. If the licenses had been synchronized in L3 just let Logos do it's magic - indexing the first time takes a long time but once it's done, you're ready to go.

Melrae Ambs

https://community.logos.com/discussion/comment/224828#Comment_224828

Wonderful! Thank you for the input!

David Paul

https://community.logos.com/discussion/comment/224830#Comment_224830

If your husband was fond of L3 (as I am), then you or he can download the L3 core from the website. L3 resources don't auto download like L4 does, so resources would have to be loaded manually. Contact Customer Support to see what options are available as far as getting your resources loaded.

Keep Smiling 4 Jesus :)

https://community.logos.com/discussion/comment/224832#Comment_224832

If your husband was fond of L3 (as I am), then you or he can download the L3 core from the website. L3 resources don't auto download like L4 does, so resources would have to be loaded manually. Contact Customer Support to see what options are available as far as getting your resources loaded.

Last section of Logos Orders page has Libronix downloadable files => https://www.logos.com/user/orders Clicking on order # in history often has Download Instructions for Previous Versions - click to show unlock code and update steps.

Keep Smiling [:)]