To Logos 4 from Logos 3

I am trying to get Logos 4 on my laptop. Logos 3 is installed there and running. However, Logos 4 will not download unless I have Windows Service Pack 3 installed. I have tried several times to install SP3 with no success - including doing the "Fix It" stuff on the Microsoft website. How can I get this situation fixed so that Logos 4 will install on my laptop?

Find more posts tagged with

Comments

Mark Barnes

Diagnosing these kinds of problems is often quite difficult. As a minimum, we'd need to know the error code that is generated when SP3 fails to install, and ideally, the appropriate entry in the event log (Control Panel -> Administrative Tools -> Event Viewer).

Donnie Hale

I am trying to get Logos 4 on my laptop. Logos 3 is installed there and running. However, Logos 4 will not download unless I have Windows Service Pack 3 installed. I have tried several times to install SP3 with no success - including doing the "Fix It" stuff on the Microsoft website. How can I get this situation fixed so that Logos 4 will install on my laptop?

If you're trying to install SP3 via Windows Update, you might try a different approach. Download the full SP3 installer (several hundred MB) and run it. This ensures that you don't have any issues doing the download during installation. If that's the way you're doing it, then you need to look at Mark's suggestion and perhaps find the install log file that the SP3 installer creates to see where it's failing.

Donnie

Kevin Becker

It might take less time to format your HD and re-install Windows than it will take to diagnose and fix this problem. It would probably result in a more stable system too.

Donnie Hale

https://community.logos.com/discussion/comment/225607#Comment_225607

It might take less time to format your HD and re-install Windows than it will take to diagnose and fix this problem. It would probably result in a more stable system too.

Heh - you must be able to do that faster than me. Going from bare metal to fully-functioning Windows system takes 3 - 4 days for me (several hours each day, not all of them attended). Very painful, occasionally necessary... - though the last time I had to do it because a system was nonfunctional was probably 8 - 10 years ago.

Donnie

Kevin Becker

https://community.logos.com/discussion/comment/225630#Comment_225630

Heh - you must be able to do that faster than me. Going from bare metal to fully-functioning Windows system takes 3 - 4 days for me (several hours each day, not all of them attended). Very painful, occasionally necessary... - though the last time I had to do it because a system was nonfunctional was probably 8 - 10 years ago.

I took my Win 7 laptop this weekend through a complete factory restore, Windows update, and load all of my programs and restored my backup files in 5 to 6 hours and I was able to read for large chunks of that time. I had a graphics issue that was keeping some of my programs from working. Now the problem is solved and I was able to leave behind some of the chaff that had accumulated and slowed down my PC.

The Quick installation on Multiple Computers was a real time saver Logos-wise