Problem with Illustrations Section

I'm happy to see the update, but the "Illustrations" section is not producing any results. On top of that, after running a few searches, sometimes the "Illustrations" tab appears at the very bottom and sometimes somewhere in the middle of the other tabs. Anybody else experiencing this?

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Kevin Becker

Could you post a screenshot? It's working fine for me.

DAL

https://community.logos.com/discussion/comment/226101#Comment_226101

Alright, it quit putting the tab all the way at the very bottom, but still, Zero results...Excuse my Pre-K writing, but I don't know how to write or circle nicely like other computer savvies do...hehehe...[8-|]

Kevin Becker

https://community.logos.com/discussion/comment/226125#Comment_226125

Thanks Douglas,

What base package do you have? Perhaps you don't have resources that are tagged for illustrations but that seems unlikely to me. Check for the Encyclopedia of 7700 illustrations.

Did the indexing from upgrading to 4.2a complete successfully?

DAL

https://community.logos.com/discussion/comment/226129#Comment_226129

Well, here it goes again. It started putting it at the very bottom again. I'm one of the fortunate ones to have Platinum LE and have upgraded to KF and yes, the update installed succesfully and is indexing -- which is weird, because I've done searches and it gives me lots of results where suppossedly I wouldn't get any if it was indexing ¿¿¿???

And yes, I have the 7700 illustrations and even some in Spanish. By the way, I figured out how to write better...hehe

Kevin Becker

https://community.logos.com/discussion/comment/226131#Comment_226131

Ok, if it is still indexing wait for it to finish before testing again. Functions that rely on search (such as the illustrations section) might not work correctly even though other searches look like they are working.

DAL

https://community.logos.com/discussion/comment/226129#Comment_226129

Did the indexing from upgrading to 4.2a complete successfully?

This may be the problem. On the lower right hand corner of my laptop the L4 icon says "Logos Bible Software is indexing (9% complete). Boy, if this is the problem, I'm in for a long night and maybe all day tomorrow. It's ok though, I can wait. Hopefully that'll fix it.

Thanks! I'll call tech support if it doesn't work.