Help! 4.2a does not installed properly
My Logos4 automatically downloads the new 4.2a update.
When it was downloading, I closed my L4 and opened it again.
The update applied and the installation started.
However, I have got this message:
Error writing to file:
C:\Users\Gerry\AppData\Local\Logos4\System\es\Libronix.DigitalLibrary.Documents.resources.dll.
Verify that you have access to that directory.
I pressed the "Retry" button but it just pop-up again and again, forced me to press "Cancel"
What should I do to solve this problem? I am using Windows version, my PC using Win7, AMD quad core CPU and 4G ram.
Comments
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Make certain that Logos is closed (also any MS Office apps). Try running the installer from here:
http://downloads.logos.com/LBS4/Installer/Logos4Setup.exeIf that doesn't work, re-run the installer as an administrator (right click on it and there should be an option in the menu).
Prov. 15:23
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Thank you so much!
I have to re-run the installer as an administrator to complete the process.
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Gerry Kwan said:
Thank you so much!
I have to re-run the installer as an administrator to complete the process.
I'm glad it worked for you. For some reason your file permissions aren't normal regarding Logos, I don't know why but just keep in mind that if future updates don't work download the Logos installer and run it as an administrator; it's a hassle but it should work.
Prov. 15:23
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Kevin Becker said:
I'm glad it worked for you. For some reason your file permissions aren't normal regarding Logos, I don't know why but just keep in mind that if future updates don't work download the Logos installer and run it as an administrator; it's a hassle but it should work
The error suggests that "Run as Admin" was used to install L4, thereby setting higher permissions than a standard user for some files.
Dave
===Windows 11 & Android 13
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