"Preparing to download"

I had some trouble with my Mac and the last release of Logos so I reinstalled 10.6 and Logos. Now I get the message "Preparing to Download" and and spinning cursor.

How long should this take? I note no activity on my system - airport shows no data throughput, and Activity Monitor shows Logos using between .5 and 1.1 percent of CPU activity with 94% idle.

Do I have a problem with my install or with my patience?

I don't remember the program ever doing this before.

Thanks for your help,

Dave

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Keep Smiling 4 Jesus :)

How long should this take? I note no activity on my system - airport shows no data throughput, and Activity Monitor shows Logos using between .5 and 1.1 percent of CPU activity with 94% idle.

Do I have a problem with my install or with my patience?

Apologies - been any months since downloaded complete Logos installation - not remember how long for "Preparing to Download" - couple other activity monitor items to check are memory and network. While Logos is running, can open Logos4.log and Logos4Indexer.log files - watch updates.

Mac Troubleshooting page has How to Report Bugs in Logos 4 Mac (posting logs could be helpful) and Slow Performance

Keep Smiling [:)]

Stephen

I'm having the same issue[:S]

Stephen Matthew Friend

I'm having the same issue also. I just did a fresh install of my MAC OS yesterday and now am unable to install Logos.

I tried rebooting (several times), and re-downloading the dmg. This is really annoying!

(I let it run for several hours this morning but it never gets to the actual downloading phase. I also turned off my antivirus and tried some other things).

Mark Barnes

As KS4J says, we won't be able to help any of you without seeing your logs…

David Mitchell

Some recent changes that were made to decrease the total download size have significantly increased the amount of time spent preparing to download on the Mac. We're working on a fix, and this fix will most likely be made available in an SR.

In the meantime, if you leave it alone long enough, it will eventually start downloading.