Logos 4 stop responding Indexing

Brad Allen Rowlison

Logos has been trying to index; however, when it get to about 10 or 11% completed Logos stops responding.

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Kevin Becker

For someone to be able to help you we need Diagnostic Logs. Follow those instructions and upload them to this thread.

Brad Allen Rowlison

https://community.logos.com/discussion/comment/229512#Comment_229512

2604.Logos4Indexer.log

4331.Logos4IndexerCrash.txt 4846.Logos4.log

Kevin Becker

https://community.logos.com/discussion/comment/229513#Comment_229513

This crash has been observed with corruption in some reverse interlinear files. Try these intructions

[quote]

This is the solution that Tech Support have found:-

Delete the NASB95.logos4,
NASBOT.lbsrvi, NASBNT.lbsrvi, KJV1900.logos4, KJV1900NT.lbsrvi, and
KJV1900OT.lbsrvi files.

They are in
C:\Users\userfolder\AppData\Local\Logos4\Data\uniquefolder\ResourceManager\Resources.

Once the files are
deleted, restart Logos 4 and enter the command Update
Resources.

Allow the program
to download the updates and restart Logos 4 again.

After Logos 4 loads
check your library to make sure the Bibles have completely
re-downloaded:

Open the King James
Version (1900) and make sure the Interlinear Data is available in the
Old and
New Testaments.

Repeat with the New
American Standard Bible (1995).

If the books do not
show up they may be still in the Downloaded folder.

Close Logos
4 and
go to the following location
C:\Users\userfolder\AppData\Local\Logos4\Data\ uniquefolder

\ResourceManager\

Delete the
ResourceManager.db file and restart Logos 4 to force
discovery.

After Logos 4
reopens repeat step 4, if the Bibles appear to confirm the interlinear
information is there as well.

Let indexing complete and go from Step 4 above.