Crash When opening Clipping File

James Brown
James Brown Member Posts: 245 ✭✭
edited November 20 in English Forum

LBS 4 SR-1 (4.03.2339) with all the updated resources

I only have 2 clipping files. I can open one I cannot open the other without it crashing on both machines. I am wondering if resources that have been "clipped" from get updated from LDLS3 to LBS4, if that will cause a problem.

I was looking at a Reading List that had a reading in ISBE. The list showed that ISBE was locked in my library. It is not actually locked but it was updated to LBS4 format.

I am guessing this might be an issue in upgrading and/or updating resources.

Jim

OS Name Microsoft® Windows 7 Professional
System Model HP Pavilion dv5 Notebook PC
System Type x64-based PC
Processor Intel(R) Core(TM)2 Duo CPU     P7350  @ 2.00GHz, 2000 Mhz, 2 Core(s), 2 Logical Processor(s)
Installed Physical Memory (RAM) 4.00 GB

 

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Comments

  • James Brown
    James Brown Member Posts: 245 ✭✭

    Bradley... Logos Gang...

    Is this an issue. I don't want to delete my clippings file unless I have to. I was waiting on a response before taking action on my end. If there will be an update to LBS4 that will fix the issue I will wait... if not, I will delete and rebuild my clippings file.

    Thanks,

    Jim

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 11,969
    https://community.logos.com/discussion/comment/23581#Comment_23581

    James Brown said:


    Is this an issue. I don't want to delete my clippings file unless I have to. I was waiting on a response before taking action on my end. If there will be an update to LBS4 that will fix the issue I will wait... if not, I will delete and rebuild my clippings file.

    I haven't looked into this problem yet. It sounds like a bug in Logos 4; if it is, we will (at some point) release an update that fixes it, but I don't know how long until that happens. If you want, you don't have to delete the clippings file; just keep it around and don't open it until we can release a fix.

  • James Brown
    James Brown Member Posts: 245 ✭✭
    https://community.logos.com/discussion/comment/23683#Comment_23683

    Bradley,

    I enabled logging and thought I would upload the logs. I think I will keep the clipping file and just rebuild it with another name. I providentially created a handout with all my clippings and printed it. I have it in Handout form [:D]

    Logs attached. BTW, I see the logs are now stored in a Logos Log Files instead of the Libronix Log Files folder as before.

    Jim

     OS Name Microsoft® Windows 7 Professional
    System Model HP Pavilion dv5 Notebook PC
    System Type x64-based PC
    Processor Intel(R) Core(TM)2 Duo CPU     P7350  @ 2.00GHz, 2000 Mhz, 2 Core(s), 2 Logical Processor(s)
    Installed Physical Memory (RAM) 4.00 GB

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