Repeatable Crash - attempting to move resource to favorites

SteveF
SteveF Member Posts: 1,866 ✭✭✭

EDIT - Please see this updated thread:

http://community.logos.com/forums/t/31872.aspx

 

2766.Logos4Crash.zip

0647.Logos4 (2).zip

I had put the new "Fortress Paul" resources into a Collection called: Fortress Paul Collection.

Then I made a new folder in Favorites called Fortress Paul Collection.

I was then dragging (one-by-one) the 17 resources from the collection into the favorites frawer.

Each time that I got to the 5th one (A resource of "images"  -- I got the (dreaded) "Logos has a problem and you have to re-start it" etc

I'll do it one more time  but with a different resource (ie. not the "image" resource).

.No, all will move but that one. I cannot click on it from with in the collection panel either or the program crashes

NOR can I load it from the library

 

Regards, SteveF

Comments

  • Melissa Snyder
    Melissa Snyder Member Posts: 4,702 ✭✭✭

    Have read the new thread and asked someone to take a look at this issue. Thanks.

  • SteveF
    SteveF Member Posts: 1,866 ✭✭✭

    Have read the new thread and asked someone to take a look at this issue. Thanks.

    Thank you for putting "Don" from Customer Service onto this. He was able to provide a file with a Logos 4 extention.

    For some reason I had a Libronix 3 file which would not work.

    [although a Libronix 3 file worked just fine in Libronix 3]

    Perhaps because this involved images, a Logos 4 file was necesary?

    There was also a problem as to which file was "newer."

    All is solved!

    Thanks again

    Regards, SteveF

This discussion has been closed.