Error Code 9080 - Logos 4 keeps crashing upon start-up.

Hello,

I've had Logos 4 for only a few weeks and after my computer updated last week, it appeared to have not only messed my anti-virus software, but also Logos.

Here is the crash file:

Program Version: 4.2 SR-2 (4.20.4.8828)

Windows Version: 6.1.7600.0

Time: 2011-04-20 21:38:57

Installed memory: 4,030 MB

Install path: C:\Users\yomama\AppData\Local\Logos4\System\Logos4.exe

Data path: C:\Users\yomama\AppData\Local\Logos4\Data\vhpmths1.hzp

Free disk space: 345,671 MB

Temp path: C:\Users\yomama\AppData\Local\Temp\

Free temp space: 345,671 MB

Error ID: 9080

Error detail: SQLiteException: The database disk image is malformed

database disk image is malformed

System.Data.SQLite.SQLiteException: The database disk image is malformed

database disk image is malformed

at System.Data.SQLite.SQLite3.Reset(SQLiteStatement stmt)

at System.Data.SQLite.SQLite3.Step(SQLiteStatement stmt)

at System.Data.SQLite.SQLiteDataReader.NextResult()

at System.Data.SQLite.SQLiteDataReader..ctor(SQLiteCommand cmd, CommandBehavior behave)

at System.Data.SQLite.SQLiteCommand.ExecuteReader(CommandBehavior behavior)

at System.Data.SQLite.SQLiteCommand.ExecuteDbDataReader(CommandBehavior behavior)

at System.Data.Common.DbCommand.System.Data.IDbCommand.ExecuteReader()

at Libronix.Utility.Data.PoolableConnector.ExecuteReader(String strText, Object[] aobjParameterNamesAndValues)

at Libronix.DigitalLibrary.PreferencesManager.UpdatePreferences(PreferencesBase preferences)

at Libronix.DigitalLibrary.PreferencesManager.OpenPreferences[T](String strName)

at Libronix.DigitalLibrary.PreferencesManager.OpenPreferences[T]()

at LDLS4.HomePage.HomePageViewModel.<GenerateItemsWork>d__62.MoveNext()

at Libronix.Utility.Threading.AsyncWorkerTask`1.EnumMoveNext()

at Libronix.Utility.Threading.AsyncWorkerTask`1.ContinueExecution(Object unused)

at Libronix.Utility.Threading.AsyncWorker.Start[T](AsyncWorkGroup group, IEnumerable`1 seq, AsyncWorkOptions options, CancellationToken cancellationToken, ISynchronizationContext synchronizationContext)

at Libronix.Utility.Threading.AsyncWorker.Start(AsyncWorkGroup group, IEnumerable`1 seq, AsyncWorkOptions options, CancellationToken cancellationToken, ISynchronizationContext synchronizationContext)

at Libronix.Utility.Windows.Threading.DispatcherAsyncWorker.Start(Dispatcher dispatcher, AsyncWorkGroup group, IEnumerable`1 seq, AsyncWorkToken& token)

at Libronix.Utility.Windows.Threading.DispatcherAsyncWorker.Start(AsyncWorkGroup group, IEnumerable`1 seq)

at LDLS4.HomePage.HomePageViewModel.UpdateDocument()

at Libronix.Utility.Windows.DispatcherCaller.DispatcherTimer_Tick(Object sender, EventArgs e)

at System.Windows.Threading.DispatcherTimer.FireTick(Object unused)

at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)

at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)

at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)

at System.Windows.Threading.DispatcherOperation.InvokeImpl()

at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)

at System.Threading.ExecutionContext.runTryCode(Object userData)

at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)

at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)

at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)

at System.Windows.Threading.DispatcherOperation.Invoke()

at System.Windows.Threading.Dispatcher.ProcessQueue()

at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)

at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)

at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)

at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)

at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)

at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)

at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)

at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)

at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)

at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)

at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)

at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)

at System.Windows.Threading.Dispatcher.Run()

at System.Windows.Application.RunDispatcher(Object ignore)

at System.Windows.Application.RunInternal(Window window)

at System.Windows.Application.Run(Window window)

at System.Windows.Application.Run()

at LDLS4.OurApp.InitializeAndRun(ReadOnlyCollection`1 listArgs, SingleInstanceManager sim)

at LDLS4.OurApp.Main(String[] astrArgs)

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Any solutions? I've already uninstalled and reinstalled, but the error still exists.... Any help would be appreciated!

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Comments

Fred Chapman

You can try the information on this link. http://wiki.logos.com/Crash$3a_SQLite_Exception$3a_The_database_disk_image_is_malformed

Also, take a look at this page discussing how to post logs. http://wiki.logos.com/Diagnostic_Logging

Rosie Perera

It looks like it's your Preferences database that got corrupted somehow. You'll find it in C:\Users\yomama\AppData\Local\Logos4\Documents\vhpmths1.hzp\UserPreferences\PreferencesManager.db.

You could try moving that file somewhere else (or renaming it something else) -- while Logos is not running!! -- and then restart Logos. It should regenerate the preferences database but you will lose all your Program Settings and will have to reset them up. You'll also lose such things as what location you were currently at in all your resources last time you opened them, and view preferences for different types of Tools. Nothing particularly irreplaceable, as far as I know. And you haven't been using the product for all that long, so it probably won't be a big loss.

Alternatively, if you have a backup of your hard disk from before the problem occurred but after you'd installed and configured Logos, you could try restoring that file from that backup.

Tim Hager

https://community.logos.com/discussion/comment/242521#Comment_242521

Hi Rosie,

I appreciate your alternative solution. I attempted to edit the database file and it still is crashing on me. Any other ideas?

TCBlack

https://community.logos.com/discussion/comment/242565#Comment_242565

Tim, I believe deleting/moving the database is the only solution.

Rosie Perera

https://community.logos.com/discussion/comment/242567#Comment_242567

If none of my suggestions helped, I'm afraid you will have to contact Logos Technical Support. See http://www.logos.com/about/contact for contact info.