Post download logs here

Updated a Logos 4 Mac configuration from 4.0a to 4.3 Beta 3 that took 22 restarts for downloading (few times noticed retry in one session).

Attached zip file has folders with numeric prefix that have log files and some screen shot(s) of download progress. Apologies, missed copying Logos4.log once, did copy all Indexer.log files. For downloads, launched Logos 4.3 Beta 3 to last layout used, then watched Indexer.log file and Network usage in Activity Monitor. Searched Indexer.log files for patching, but did not find any failure messages. However, Indexer.log files have lots of download errors with request timed out (on internet connection with 97 KB/sec maximum sustained transfer).

7041.43B3.zip

Keep Smiling [:)]

Graham Criddle

Hi Bradley

As requested here's an indexer log file after downloading some updated resources this morning (on 4.3 B4)

3731.Logos4Indexer.log

Hope it helps

Graham

There are five pre-pubs shipping this week. Downloading brand-new resources is one of the test cases we're particularly interested in investigating. If you've purchased any of these pre-pubs, please ensure logging is enabled, then post your Logos4Indexer.log file from the download (before you restart Logos 4 to add the new resources to your system).

https://community.logos.com/discussion/comment/251075#Comment_251075

Logos 4.2b SR-1 on Mac downloading and indexing attached:

4743.42bSR1.zip

Keep Smiling [:)]

SteveF

https://community.logos.com/discussion/comment/251075#Comment_251075

I am not sure if this is the Word Biblical Commentary: Judges or if there are downloads also happening for the Windows beta at the same time?

6303.Logos4Indexer.zip

https://community.logos.com/discussion/comment/252053#Comment_252053

Logos 4.3 Beta 5 (running on Windows 7) Downloading and Indexing:

8081.43b5-Resources.zip

Keep Smiling [:)]

Graham Criddle

https://community.logos.com/discussion/comment/252097#Comment_252097

Log after downloading WBC volume on Judges

03878.Logos4Indexer.log

Graham

https://community.logos.com/discussion/comment/252103#Comment_252103

I have a "Resource Patching Failed" for you! It's in my log for the NT Wright collection.

Info    IndexerProgram	  (Timed) Patching (empty) with C:\Users\Mark Barnes\AppData\Local\Logos4\Data\5amtqjih.p4f\UpdateManager\Resources\2331\SCRPTCROSSPWR.logos4.lbsevp.
Error   ResourceUtility   Issuing exception 0x80004005: Unspecified error [..\LbxUtil\PatchResource.cpp(696)]
Error   ResourceUtility   Exception 0x80004005: Unspecified error [..\LbxUtil\PatchResource.cpp(896)]
Warn    IndexerProgram    Resource patching failed.

Full log attached: 3124.Logos4Indexer.log

Here's the follow-up log, which shows that despite the error, the files downloaded and indexed correctly:7457.Logos4Indexer.log

SteveF

https://community.logos.com/discussion/comment/251075#Comment_251075

This is the Logos4Indexer after the download but before the re-start.

0407.Logos4Indexer.zip

Thanks

https://community.logos.com/discussion/comment/252249#Comment_252249

SteveF, Keep Smiling, Mark, et al.

Thanks for these logs; this is exactly what I was looking for. It helped narrow the problem down more, but unfortunately still doesn't provide enough information for me to solve it. I've added more logging to Beta 6; once that is released, please buy more pre-pubs so you have new books to download [;)] and post another set of logs here.

Graham,

Your logs show that the program worked as intended. It's reassuring that know that it is working properly on some computers, but it's still a mystery to me why it consistently works for some users (including all my test accounts) and not for others. If you do download new resources once Beta 6 is released, please post logs again, but otherwise don't worry about trying to reproduce the problem.

https://community.logos.com/discussion/comment/252252#Comment_252252

In case this got forgotten in all the excitement over PBB, this is just a reminder that Talmud download logs would be greatly appreciated...[:)]

Update: I've just been informed that 4.3 Beta 6 may have problems downloading and/or discovering some of the Talmud resources, so it may have been premature for me to ask for logs. (I haven't confirmed this yet, but just be aware that there may or may not be problems with this download. Hopefully more details will be available tomorrow.)

https://community.logos.com/discussion/comment/254388#Comment_254388

In case this got forgotten in all the excitement over PBB, this is just a reminder that Talmud download logs would be greatly appreciated...

Update: I've just been informed that 4.3 Beta 6 may have problems downloading and/or discovering some of the Talmud resources, so it may have been premature for me to ask for logs. (I haven't confirmed this yet, but just be aware that there may or may not be problems with this download. Hopefully more details will be available tomorrow.)

Logos 4.3 Beta 6 on Mac downloaded 2 Talmud resources (40 MB), discovered, and indexed (attached archive also includes 4.3 Beta 6 download and update):

0755.43Beta6.zip

Plan to follow-up with Logos 4.3 Beta 6 PC logs later.

Keep Smiling [:)]

https://community.logos.com/discussion/comment/254388#Comment_254388

I've just been informed that 4.3 Beta 6 may have problems downloading and/or discovering some of the Talmud resources, so it may have been premature for me to ask for logs.

I downloaded the Talmud on beta six yesterday with no obvious problems, but in the PBB excitement, forgot about logs until halfway through indexing. Sorry!

https://community.logos.com/discussion/comment/254388#Comment_254388

In case this got forgotten in all the excitement over PBB, this is just a reminder that Talmud download logs would be greatly appreciated...

Here's a small log of three recent patches. The only lines of note are ones like this:

2011-06-02 23:14:54.2689 6 Error ResourceUtility Creating volume at 'C:\Users\Mark Barnes\AppData\Local\Logos4\Data\5amtqjih.p4f\UpdateManager\Resources\2345\DOUAYRHEIMS.logos4'.

0028.Logos4Indexer.log

https://community.logos.com/discussion/comment/254398#Comment_254398

Plan to follow-up with Logos 4.3 Beta 6 PC logs later.

Living and learning: when Logos 4 resources are ready to install, closing Logos 4 allows Indexer to start discovery, followed by indexing. Before closing Logos 4, moved log files into 01-Download folder, when went to "restart Logos 4", found Indexing status [8-|]

Attached zip file has two Logos4Indexer.log files:

8004.43b6-Resources.zip

Keep Smiling [:)]

https://community.logos.com/discussion/comment/254736#Comment_254736

And here's the log from my EEC download. The same "Error: ResourceUtility: Creating Volume…" error as above.

4336.Logos4Indexer.log

Dave Hooton

Whilst downloading D-R update a "Creating volume" error occurred but it subsequently indexed OK.

8611.Download_DR.log

SteveF

https://community.logos.com/discussion/comment/254388#Comment_254388

Biblical Commentary on the New Testament (6 vols.)
4478.Logos4Indexer.zip

https://community.logos.com/discussion/comment/256050#Comment_256050

Logos 4.3 Beta 7 on Mac needed many download sessions:

2313.43Beta7.zip

In contrast, Logos 4.3 Beta 7 on PC needed one download session (after recent purchase):

5706.43b7.zip

Keep Smiling [:)]

https://community.logos.com/discussion/comment/251075#Comment_251075

Same warning as all the above:

8512.Logos4Indexer.log

https://community.logos.com/discussion/comment/256890#Comment_256890

I finally got a "Resource Patching Failed" in beta 7 - actually several of them. They look like this:

Error    ResourceUtility    Creating volume at 'C:\Users\Mark Barnes\AppData\Local\Logos4\Data\5amtqjih.p4f\UpdateManager\Resources\2355\HEARINGOTNT.logos4'.
Error    ResourceUtility    Incorrect encryption key for 'LLS:HEARINGOTNT'.
Error    ResourceUtility    Issuing exception 0x80004005: Unspecified error [..\LbxUtil\PatchResource.cpp(696)]
Error    ResourceUtility    Exception 0x80004005: Unspecified error [..\LbxUtil\PatchResource.cpp(896)]
Warn    IndexerProgram    Resource patching failed.

2781.Logos4Indexer.log

https://community.logos.com/discussion/comment/257407#Comment_257407

My next download batch was fine (apart from the "Error ResourceUtility Creating volume" message we're familiar with. The log's a bit long because it was also indexing the previous download.

60057.Logos4Indexer.log