L4 Download Updates Stuck at 9% and won't budge

I have posted about this problem so many times to no avail. When I launch L4 it says download updates - when I check the Icon on my Menu Bar it gets to 9% of 227.3 mb and it stalls there indefinitely. Surely there is a simple answer to this problem other than doing a complete uninstall and reinstall of L4?

This is the very first time this particular problem has happened - it has happened multiple times - but the first of this type of problem.

Please advise

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Wes Saad

What version L4 are you running?

Harvey L. Cox

https://community.logos.com/discussion/comment/245806#Comment_245806

Not to hijack a thread, but I've searched the forums in vain for an answer to this problem. My Version 4.3 Beta 1 is indefinitely hung at 1% of 227.3 MB. Are there any simple solutions?

Wes Saad

https://community.logos.com/discussion/comment/245818#Comment_245818

4.3 Beta 1 and Beta 2 had download problems, Beta 3 appears to fix this. Download the new version directly at http://downloads.logos.com/LBS4/LBS4MacInstallerBeta/Logos4Mac.dmg and run the program, it should fix things.

Keep Smiling 4 Jesus :)

Not to hijack a thread, but I've searched the forums in vain for an answer to this problem. My Version 4.3 Beta 1 is indefinitely hung at 1% of 227.3 MB. Are there any simple solutions?

Welcome [:D]

Can use Update Error steps to manually download current Beta version and update Logos 4 Mac application.

Observation: Logos 4.3 Beta 3 release notes include: "Resource downloads may occur in stages with restarts prompted inbetween each download session."

I have posted about this problem so many times to no avail. When I launch L4 it says download updates - when I check the Icon on my Menu Bar it gets to 9% of 227.3 mb and it stalls there indefinitely. Surely there is a simple answer to this problem other than doing a complete uninstall and reinstall of L4?

This is the very first time this particular problem has happened - it has happened multiple times - but the first of this type of problem.

Please advise

Likewise wonder about Logos 4 Mac version since Logos 4.2a SR-5 and Logos 4.3 Beta 3 included download improvements. If not at latest version, can use Update Error steps to manually download (4.2a Stable, 4.3 Beta) and update Logos 4 Mac application.

Note: wiki Mac Troubleshooting page has How to Report Bugs in Logos 4 Mac section that has Logging folder location plus Downloading section.

Can open Indexer.log file to watch progress of resource downloading and indexing. By default, Console utility scrolls Indexer.log file contents as new lines are written. Also can open Activity Monitor utility to watch network usage.

Option: Indexer.log file has URL for each resource download; can manually download to Resources folder on your desktop then use scan command (followed by Logos 4 Mac restart).

After restarting Logos 4 Mac, Indexer.log file shows resource discovery and copying (from previous session or scan command).

Keep Smiling [:)]