Problem: Book reading on Iphone

Chuck P.

While reading Barnes Notes on the Book of Acts I at time get a bar to enter a verse which covers up most of the first line on the page.

Why am I getting this?....I have to reboot my Iphone to get rid of it....

Is anyone else having this problem?  It is very irratating..

 

Ebbe Andréasson

Can you post a screen shot.

JT (alabama24)

https://community.logos.com/discussion/comment/249580#Comment_249580

Chuck - are you on an iPad or iPhone?

Ebbe - how do you get a screen shot?

 

Rick

https://community.logos.com/discussion/comment/249611#Comment_249611

Ebbe - how do you get a screen shot?

On my iPad you hold the sleep/wake button and the Home button at the same time.

Chuck P.

https://community.logos.com/discussion/comment/249613#Comment_249613

I am on an Iphone...didn't know you could get a screen shot on it....tell me how to do it, please...

I had 3 books downloaded and reading them....the Barnes book I am having the problem with, I turned the download off and haven't had the problem since then....may be a problem of too many downloaded books.

Will let you know if the problem comes up again....

 

 

Ebbe Andréasson

https://community.logos.com/discussion/comment/249611#Comment_249611

Chuck - are you on an iPad or iPhone?

iPhone (look in the thread title) [;)]

Bohuslav Wojnar

https://community.logos.com/discussion/comment/249613#Comment_249613

Ebbe - how do you get a screen shot?

On my iPad you hold the sleep/wake button and the Home button at the same time.

Thanks. Again I learned something new today [:)]

Rick

https://community.logos.com/discussion/comment/249616#Comment_249616

I am on an Iphone...didn't know you could get a screen shot on it....tell me how to do it, please...

I don't have an iphone but found a web site that shows how to do it: http://www.ehow.com/how_4605966_screen-shot-iphone-screenshot-app.html

It looks like step #2 is what you are interested in.

I have had my iPad just over a week now and like it a lot [:)]

Chuck P.

https://community.logos.com/discussion/comment/249629#Comment_249629

WOW...learned something...the screenshot works great as described...not, I need to duplicate the problem again which may be difficult..

JT (alabama24)

https://community.logos.com/discussion/comment/249619#Comment_249619

Chuck - are you on an iPad or iPhone?

iPhone (look in the thread title)

But that was ALL the way at the top of the screen...

Chuck P.

https://community.logos.com/discussion/comment/249655#Comment_249655

Problem came up again reading a Muller book which is download using my Iphone....here are the pictures....

 

 

Notice the bar as if I am doing a passage study, which I am not....I can close out Logos and the bar goes away, but this is irratating...

Dave Dunkin (Logos)

https://community.logos.com/discussion/comment/250213#Comment_250213

Chuck, would you please use the "Send support info" link from the about view? This information will help me investigate this problem further. Thanks.

Chuck P.

https://community.logos.com/discussion/comment/250224#Comment_250224

Send Support Link.....and where do I find that?   This is not a crash, so that can't be it....

Dave Dunkin (Logos)

https://community.logos.com/discussion/comment/250228#Comment_250228

The link is in the "About" view. This support info is different from crash logs.

Chuck P.

https://community.logos.com/discussion/comment/250234#Comment_250234

Thanks, I pulled it up and there was an info.zip which I assume that's what you want...so I pressed send...let me know if you need more info...