I left my office yesterday with the download of my upgrade from Scholars Gold v.3 to Scholars Platinum v. 3. When I came into work this morning, the download was finished. Logos 4 launched and I saw a screen that said "Preparing your library". Later I noticed the Blue Logos icon in the taskbar. I saw "calculating time needed", then I saw the time. It started out saying 11 hours 5 minutes. Later it said 39 hours, then was back to 11 hours.
I decided to shut down other apps running, hoping to speed it up. I started the Task Manager, to close applications and processes, and ended several tasks.
The Blue Logos icon in the task bar disappeared. I launched Logos V.4, and for a short time saw a message just under the Home icon that the library was indexing for the first time. That message is no longer there, but my library appears not to be indexed.
What should I do? Do I need to call tech support? I have seen other posts on the forum about not interrupting the indexing.
I have an Intel Core Duo 1.9 with 2 gigs of RAM.