BUG: Crash in PBB

This file had compiled several times as I added tags. I added then removed bible tags - choosing instead to complete the citation in the text. Then I removed text boxes that were extraneous to the converted document. It has now crashed twice when I attempt to compile the text.

8311.Coptic Commentary Ruth.zip

2072.Logos4Crash.txt

Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

Comments

  • Melissa Snyder
    Melissa Snyder Member Posts: 4,702 ✭✭✭

    I also got the crash when building a book from that file, so I opened the document into Word 2010 and did a Save As and saved it again. When I did this, it crashed Word as well, so there appears to be a problem with the document.  

  • MJ. Smith
    MJ. Smith MVP Posts: 54,814

    Unfortunately what I have is Word 2003 with a Microsoft patch for docx - the document works fine in Word 2003. I'll not be happy if I find I have to upgrade my MS Word 'cause it would come right out of my budget for the next commentary I have my eyes on. [:'(] I'll try to identify the cause of the problem.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Bohuslav Wojnar
    Bohuslav Wojnar Member Posts: 3,477 ✭✭✭

    I tried to convert your file to 2003 doc file, it went fine. Than I saved it in docx and it crashed Word 2010. I tried other formats and always when I tried to save it eventually to docx format it crashed Word.

    Bohuslav

  • Melissa Snyder
    Melissa Snyder Member Posts: 4,702 ✭✭✭

    MJ. Smith said:

    Unfortunately what I have is Word 2003 with a Microsoft patch for docx - the document works fine in Word 2003. I'll not be happy if I find I have to upgrade my MS Word 'cause it would come right out of my budget for the next commentary I have my eyes on. I'll try to identify the cause of the problem.

    I will still report the crash because better error reporting and handling has been implemented in the post-Beta 6 build I have and this shouldn't be crashing the program.

  • MJ. Smith
    MJ. Smith MVP Posts: 54,814

    I tried to convert your file to 2003 doc file, it went fine.

    Thanks for taking the time to test this, Bohuslav.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Dave Hooton
    Dave Hooton MVP Posts: 36,120

    I tried to convert your file to 2003 doc file, it went fine. Than I saved it in docx and it crashed Word 2010. I tried other formats and always when I tried to save it eventually to docx format it crashed Word.

    If maintained in Compatibility mode (for Word 97-2003) Word 2007 was fine, but L4 crashed with the same Error 1837 when Building in Beta 7.  I tried deleting the text boxes (one empty + page numbers) without success.

    Dave
    ===

    Windows 11 & Android 13

This discussion has been closed.