Logos 4 Update Installer Bug

I just moved across to Mac. I installed Logos fine. But I keep getting the message "Resources are ready to be added to your library. Click OK to instal them now or click Cancel to install them automatically next time you restart." I click OK - it appears to add the resources - but two minutes later the message is back. Have clicke OK 10 times - tried rebooting. Still the same. Any help would be appreciated.

Find more posts tagged with

Comments

Jack Caviness

I click OK - it appears to add the resources

When you clicked OK, did L4 restart by itself?

Keep Smiling 4 Jesus :)

I just moved across to Mac. I installed Logos fine. But I keep getting the message "Resources are ready to be added to your library. Click OK to instal them now or click Cancel to install them automatically next time you restart." I click OK - it appears to add the resources - but two minutes later the message is back. Have clicke OK 10 times - tried rebooting. Still the same. Any help would be appreciated.

Welcome [:D]

Apologies: Logos 4 Mac stable and beta versions has a resource download issue. Logos 4 Indexer tries to download 4 files at a time so some download request(s) time out (from contending with one another). Once Logos 4 Mac has tried to download all queued updates, the message "Resources are ready to be added..." appears. Click "OK" If hover over Indexer blue icon or open Indexer.log (can watch Indexer start indexing, then switch to downloading):

| INFO | 5 | MacIndexerProgress | Stopping IndexerProgress timer
| INFO | 5 | IndexerProgram | Setting status to NotRunning
| INFO | 2 | IndexerProgram | There are 0 updates downloading (out of a maximum of 4); starting a new job (from ## queued updates).
| INFO | 2 | IndexerProgram | There are 1 updates downloading (out of a maximum of 4); starting a new job (from ## queued updates).
| INFO | 2 | IndexerProgram | There are 2 updates downloading (out of a maximum of 4); starting a new job (from ## queued updates).
| INFO | 2 | IndexerProgram | There are 3 updates downloading (out of a maximum of 4); starting a new job (from ## queued updates).
| INFO | 2 | IndexerProgram | Setting status to BackgroundDownloading

In the Indexer.log file, date & time replace dots. The number of queued updates should be decreasing.

Wiki Mac Troubleshooting => How to Report Bugs in Logos 4 Mac section includes location of diagnostic logging files. Can open Indexer.log to watch progress (by default, Indexer.log scrolls as lines are written to log file).

Hovering mouse over Logos indexer icon should show less to download:

OK (Logos 4 Mac restarted):

Note: 248.6 MB download was followed by 7 more for me with decreasing amounts to download (corresponding to fewer queued updates).

By the way, the Logos icon is enlarged 120 % since trying Display Scale factor => Logos 4 Mac AppleScript Applications to see what becomes fuzzy; concur with Logos about 100 % being sharpest for reading (can launch AppleScript application, then press enter 3 times to reset to 100 %).

Keep Smiling [:)]

Craig Lloyd

https://community.logos.com/discussion/comment/257191#Comment_257191

Thanks so much, it seems to have downloaded what it needs and seems fine.