logos bible software 4 mac

JUAN ESPINOZA
JUAN ESPINOZA Member Posts: 14 ✭✭
edited November 2024 in English Forum

My program does not upload anymore what is wrong ?

It goes to the firs window the it crash. Help me please!!!!!

Comments

  • Dale Roznowski
    Dale Roznowski Member Posts: 2 ✭✭

    As I am not sure what you have already tried from your above posts I will just list out what I would do in order and maybe it will help:

    1. Run Software Update (Spotlight -> "Software Update" click Check Now then install any updates)
    2. If there were updates you probably already rebooted if not I would reboot
    3. If Logos still won't open at all I would rerun install program
    4. If that still didn't fix it then I would probably recommend tech support call.

     

    /Dale

  • Keep Smiling 4 Jesus :)
    Keep Smiling 4 Jesus :) MVP Posts: 23,148

    JUAN ESPINOZA said:

    My program does not upload anymore what is wrong ?

    It goes to the firs window the it crash. Help me please!!!!!

    Welcome [:D]

    One option: please reply and attach Logos diagnostic log files.

    Wiki Mac Troubleshooting => How to Report Bugs in Logos 4 Mac section has log posting steps.

    Other option: contact Logos Technical Support => http://www.logos.com/about/contact

    Dale Roznowski said:

    As I am not sure what you have already tried from your above posts I will just list out what I would do in order and maybe it will help:

    1. Run Software Update (Spotlight -> "Software Update" click Check Now then install any updates)
    2. If there were updates you probably already rebooted if not I would reboot
    3. If Logos still won't open at all I would rerun install program
    4. If that still didn't fix it then I would probably recommend tech support call.

    /Dale

    Welcome [:D]

    Running "Software Update" periodically is recommended for Mac OS X; can click Apple in upper left corner, then click "Software Update...".

    Wiki Mac Troubleshooting => Uninstalling and Reinstalling in Logos 4 Mac section includes: "Observation: Nominally needed to fix corrupt application. Before Uninstalling, recommend restarting Mac (see if issue goes away)."

    Observation: Logos 4 has application and database files.  Logos 4 diagnostic logs typically have information, which can be used to suggest next action.  If logs show an older Logos 4 Mac version, then Wiki Mac Troubleshooting => Update Error has useful steps for manually updating Logos 4 Mac application.

    Keep Smiling [:)]

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