Logos 4 for Mac Indexing

Jonathan Buckland

I put the install cd into my computer 3 and a half hours ago and followed the promptings.  I have not seen any changes and am unsure whether my software is "indexing" or not.  How can I tell if it is indexing and will it prompt me when the indexing is complete?

 

 

Tonya J Ross

Whenever the program is downloading updates or resources, preparing your library, or indexing you should see a little blue and white Logos logo in the menu bar toward the right near the grouping of icons by the computer clock.  Hovering over that icon will give you a status message as to what the program is doing.

You might find the information on this page useful as it describes the steps of the process for installing: http://www.logos.com/mac/support/install

If you continue to have trouble, you can call our Customer Support Department for assistance at 1-800-875-6467 during their office hours, Monday to Friday, 6am to 5pm Pacific Time Zone.  Anyone in that department would be happy to help you.  

Mike Binks

Jonathan Buckland said:

I put the install cd into my computer 3 and a half hours ago and followed the promptings.  I have not seen any changes and am unsure whether my software is "indexing" or not.  How can I tell if it is indexing and will it prompt me when the indexing is complete?

 

 

If you are still having problems

Ditch the CD - Go to http://www.logos.com/4ways select option 4 and download the version you want directly.

Sign in to your account and let the downloader do the rest.

The version on the web site may be more recent than the one on the CD - who knows how long that has been on the shelves?