downloading problem

Pastor Peter Greene
Pastor Peter Greene Member Posts: 4 ✭✭
edited November 21 in English Forum

just downloaded a few books and a couple have got stuck on downloading and i can’t stop the download loop can anyone help me. But I have installed the app on my HTC Desire S and love it can't wait for more of my library to be available but most is available. Logos is doing a great job. But  this has been one of the major bugs I have encountered so far. The phone is just continually downloading a couple of books. But the other 20 or so books downloaded without any problem and work fine so far.

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  • AA7163
    AA7163 Member Posts: 56


    Temporary possible fix: This happened to me because of a bad data signal I think, but may work for other situations with the same download loop issue.  I restarted my phone and then after everything restarted, I got a message saying, error downloading.  I was then able to move to wifi and try again successfully.

    I think an option to cancel the download, mid-download, would be helpful, like you can do with applications and others.  This would be a more permanent solution to solve this problem when it occurs

  • Robert Pavich
    Robert Pavich Member Posts: 5,685 ✭✭✭
    https://community.logos.com/discussion/comment/265731#Comment_265731

    Use your download manager in your phone to force close the process.

    Settings>applications>download manager or whatever it's called>force close OR force close AND delete cache.

    Robert Pavich

    For help go to the Wiki: http://wiki.logos.com/Table_of_Contents__

  • David Schwegler (Faithlife)
    David Schwegler (Faithlife) Member, Logos Employee Posts: 423

     ...The phone is just continually downloading a couple of books. But the other 20 or so books downloaded without any problem and work fine so far.

    Could you specify which books these are? There is a known issue that some resources cannot be downloaded at this point (e.g. media resources).

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