Here are my observations on some simple ways to stay civil:
1. Remember that you are not omniscience. You don't know someone's motivation so don't say that you do. (Note this applies to businesses, groups and individuals).
2. Remember that you may not use terms in the same way as all the readers use it. If you use a term to which another takes offense simply apologize for your unintentional affront - apologize, don't argue. [Yes, this can become a trap ... in apologizing for one term, it turned out my second term for it offended the person more
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3. Neither ask nor answer questions with the ulterior motive of pushing your particular agenda - social, political or religious.
4. When someone requests information on how to research a particular understanding, your sharing that understanding may make you the perfect person to answer the question. Don't be afraid to state where you stand but don't knock other positions. And don't jump in with suggestions to the original poster on how they can correct their heretical misunderstanding.
5. The forums are Logos' living /family room. We are here as their guests. If you are unwilling to play by their guidelines, take your play elsewhere. Remember that no host/hostess is obligated to extend a second invitation.
6. Remember that if you get a reputation for aggressive/combative posts, you are more likely to be accused of violating the guidelines. If you get a reputation for being helpful and considerate, your blunders are more likely to be seen as simple blunders. So care about your reputation.
7. On issues not directly related to the software but rather with the content of resources, feel free to ask a question. But when you have an answer, let it drop. The forums are for questions on the use of the software and suggestions of additional features and resources. [We have done a good job at no longer arguing over whether or not a resource is worth of Logos.
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Guess what? Much of the time, none of the above needs to be said. Much of the time we are an easy-going friendly groups hanging out together, sharing information and allowing each other personality quirks and human foibles. Now that's good - worthy of praising God for his creation (and Logos).