Missing resouce(s)

Dave Gifford

I had an occasion to need to view Inaugural Addresses of the Presidents of the United States today and it is not in my library. I have the license for the resource and can view it fine on my LLS3.x machine. I am not sure where it went.

My theory is that it is a version 3.x resource and there is no version 4.x yet and since I segregated LLS3 and LLS4 onto different machines, LLS4 is unaware of the 3 resource.  Does that hold water or is it likely something else?
DaveG

Rich DeRuiter

Dave Gifford said:

I had an occasion to need to view Inaugural Addresses of the Presidents of the United States today and it is not in my library. I have the license for the resource and can view it fine on my LLS3.x machine. I am not sure where it went.

My theory is that it is a version 3.x resource and there is no version 4.x yet and since I segregated LLS3 and LLS4 onto different machines, LLS4 is unaware of the 3 resource.  Does that hold water or is it likely something else?
DaveG

That resources is a Libronix (lbxlls) resource.  It's possible that L4 won't pick it up, but first I'd try syncing my licenses from the Libronix machine (Tools>Account Manager>[follow the prompts]), and ensure that you're using the same Logos user ID (usually the email address you had when you first created your Logos ID). If you have different user ID's you'll have to call customer support and have them resolve the two accounts.

If the above is all good and you still don't see it, you could try a couple of things. What's most likely to work is to either find the install disc with the missing resource(s) and use the scan command from the L4 command bar. I believe you could also put the resources on some kind of portable (USB) drive and use the scan command there.

To run the scan command be sure to read the wiki instructions here: http://wiki.logos.com/Logos_4_Commands. You'll note there that after running the scan command you must restart Logos before the scan will execute.

Dave Gifford

https://community.logos.com/discussion/comment/270782#Comment_270782

thanks running the scan now of the folder that contains my lbxlls resources

Great tip and that wiki link is very good

Rich DeRuiter

https://community.logos.com/discussion/comment/270783#Comment_270783

Dave Gifford said:

thanks running the scan now of the folder that contains my lbxlls resources

Great tip and that wiki link is very good

You're welcome.

Let us know, if it works, or if it doesn't.