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Help!!! Logos 4 for Mac crashing often since updating to Lion

Paul Ortlinghaus

Help. Anyone else having problems with Logos 4 Mac crashing often since updating to Lion? Happens most often when I try to launch a saved layout.

I'll follow instructions on how to post crash report.

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Keep Smiling 4 Jesus :)

Help. Anyone else having problems with Logos 4 Mac crashing often since updating to Lion? Happens most often when I try to launch a saved layout.

Here is my crash log:

Edit: wonder if Logos 4.3 RC 1 crashes for every saved layout or particular one(s) ? Also wonder if saved layout had a maximized window ?

Wiki has => Using the Forums page, could edit post, remove copy of crash report text, and attach crash report as a file (preferably compressed). Edit: Thanks for removing copy of crash report; can use paper clip to attach report file.

Wiki Mac Troubleshooting page has => How to Report Bugs in Logos 4 Mac section with steps. Wiki => Mac Diagnostic Logging includes steps to enable logging for Logos 4.3 Release Candidate 1; would like to see Logos4.log file with corresponding crash report (help investigate what is crashing). Also, screen shot(s) could be helpful to illustrate crash behavior.

Note: enabling diagnostic logging may cause layout crash to disappear => 4.3 Beta 13 crashes when opening a saved layout

Keep Smiling [:)]

Sean Arisco

Help. Anyone else having problems with Logos 4 Mac crashing often since updating to Lion? Happens most often when I try to launch a saved layout.

DITTO!

(Crashing on my brand new iMac)

[:D]

Keep Smiling 4 Jesus :)

https://community.logos.com/discussion/comment/298839#Comment_298839

Help. Anyone else having problems with Logos 4 Mac crashing often since updating to Lion? Happens most often when I try to launch a saved layout.

DITTO!

(Crashing on my brand new iMac)

Welcome [:D]

Would like to look at Logos 4 diagnostic logs; am aware Logos 4 Mac has some issues with OS X Lion (log files would show if crash is a known issue or something new).

Wiki Mac Troubleshooting => How to Report Bugs in Logos 4 Mac includes link to 5504.Logos4MacLogging.app.zip (display logging setting, then optionally change); also links to Logos Log Scribe (create zip file of Logging folder with copy of console messages)

Other option is contacting Logos Mac Support => http://www.logos.com/about/contact With your permission, Logos can connect with desktop sharing.

Keep Smiling Smile