Crash: making PB from docx

steve clark

i tried to load a simple HTML file into Word and save it as a docx file and then build a PB with that docx file.

It crashes every time, i am running Word 2003 with the Compatibility add-in from MS.

Log file: 3821.Logos4.log

There was no crash log or index log

Docx file which causes crash: 2671.PB 2003 Test2.docx

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Comments

Graham Criddle

Hi Steve

For info, this also causes Logos to crash when saved using Word 2007.

I downloaded your document, opened it and saved it. I then tried to use the saved file for creating a PB.

Whether the same thing would have happened if loading the Html file directly into Word 2007 is another question.

Graham

Tonya J Ross

I was able to successfully build your document. It did come up with two warnings for external images, but that shouldn't (and didn't for me) cause it to crash as those elements should be ignored.

I'm going to experiment a little further on another test machine with a different configuration and see what happens.

steve clark

Thanks Tanya!

Tonya J Ross

The book compiles for me in a post-4.3 build but does indeed crash in 4.3.

I've sent the document and the logs to Development for investigation.

Seumas Macdonald

I'm having a similar problem trying to compile a PB. It's a 45 page Greek document and I'm wondering if that has anything to do with it.

Melissa Snyder

Steve ~ This crash will be fixed in 4.3 SR-1.

steve clark

Thanks Melissa!