Changing to layout on dual monitor system switches back to primary display

Schalk Klee
Schalk Klee Member Posts: 28 ✭✭
edited November 2024 in English Forum

Hi,

I am using a dual monitor setup with a notebook and seperate monitor. If Logos is set to the secondary monitor it willl always revert back to the primary monitor when I chane from the homescreen to a predefined layout. When starting up it will open on the secondary monitor.

This is not layout specific as I have confirmed this with all my layouts.

I am using Logos 4.3 SR-2 on Windows7 (64 Bit).

Shalom!

Schalk

Comments

  • Graham Criddle
    Graham Criddle MVP Posts: 33,159

    Hi Schalk

    If Logos is set to the secondary monitor it willl always revert back to the primary monitor when I chane from the homescreen to a predefined layout.

    I have just tried this (using the same software versions as you) and I don't see this behaviour.

    How are you changing to your predefined layout? Are you going directly from the homescreen by choosing a layout option or are you going to "layout mode" by clicking on the Home icon and then choosing a different layout?

    Do you get different results depending on what you do?

    Graham

  • Schalk Klee
    Schalk Klee Member Posts: 28 ✭✭

    Hi Graham,

     

    Once Logos has started up (default to my home screen - maximized), I then select a named layout using the "Layouts" dropdown on the top right hand of my screen. (next to the question mark icon). I then choose any of my named layouts from the dropdown.  The layout now opens maximized on the primary monitor. I can move it back to the secondary monitor, but if I select another named layout from the dropdown, it will go back to the primary monitor.

    Clicking on the Home icon (top left) will go back to the home screen without changing monitors.

    If I use one of the tools (tested with Biblical Things and People) from the Home screen, this will 1. open the last named layout I had open and 2. open the tool window on the secondary monitor.

    Changing a layout from 2 to 3 column works fine on the secondary monitor. Opening a floating window also stays on the secondary monitor.

    Looks like it is limited to selecting a named layout.  Choosing a snapshot from the "layouts" drop down also does not switch monitors. :-(

    Hope this helps you narrow it down on your side as well.


    Shalom!

    Schalk

  • Graham Criddle
    Graham Criddle MVP Posts: 33,159

    Hi Schalk - thanks for the more detailed information

    Once Logos has started up (default to my home screen - maximized), I then select a named layout using the "Layouts" dropdown on the top right hand of my screen. (next to the question mark icon). I then choose any of my named layouts from the dropdown.  The layout now opens maximized on the primary monitor. I can move it back to the secondary monitor, but if I select another named layout from the dropdown, it will go back to the primary monitor.

    I have just tried the same steps here and the Logos window stayed on my secondary monitor at all times (although interestingly moving from the home page to a named layout resulted in the window no longer being maximised)

    Just tried it again and it has switched to my primary monitor!

    I'll file a report in the Beta forum and ask someone from Logos to have a look at it

    Graham

    Edit: Cross-posted at http://community.logos.com/forums/t/37348.aspx

     

  • Melissa Snyder
    Melissa Snyder Member Posts: 4,702 ✭✭✭

    Development is aware of this issue. When Logos 4 is run in a maximized window, floating windows will open on the primary monitor, even if the main program window is on the secondary monitor. If Logos 4 is not run in a maximized window, this doesn't seem to occur.

    I don't know when a fix will be available, but I will add a link to this thread to the current case. Thank you.

  • Schalk Klee
    Schalk Klee Member Posts: 28 ✭✭

    Hi Melissa,


    This is not the same issue.  Floating windows work fine for me. It is only if I open a named layout from the maximized home page that this happens. It moves my main window from the secondary monitor to the primary monitor. 

    Please refer to the test I did earlier in this thread.

     

    Shalom!

    Schalk

  • Melissa Snyder
    Melissa Snyder Member Posts: 4,702 ✭✭✭


    Hi Melissa,


    This is not the same issue.  Floating windows work fine for me. It is only if I open a named layout from the maximized home page that this happens. It moves my main window from the secondary monitor to the primary monitor. 

    Please refer to the test I did earlier in this thread.

     

    Shalom!

    Schalk


    When you created your named layouts, which monitor were they on?

  • Schalk Klee
    Schalk Klee Member Posts: 28 ✭✭

    Hi Melissa,


    They were originally created on the Primary monitor.

    Shalom!

    Schalk

  • Melissa Snyder
    Melissa Snyder Member Posts: 4,702 ✭✭✭


    Hi Melissa,


    They were originally created on the Primary monitor.

    Shalom!

    Schalk


    Try moving a named layout to the Secondary monitor, and then right-click on it in the Layouts list and choose "Update to current snapshot."  Does that resolve the problem?

  • Schalk Klee
    Schalk Klee Member Posts: 28 ✭✭

    Hi Melissa,

     

    Yes this solves this problem for now.  Is there a long term fix planned or do I need to update this every time I move from one to two monitor configuration.  I do this quite often if I need to be mobile.

    Shalom!

    Schalk

  • Graham Criddle
    Graham Criddle MVP Posts: 33,159

    Hi Schalk

    I think that Melissa's point - but she will need to confirm this - is that if the layout is saved on the secondary monitor then it will open on the secondary monitor when you have access to it.

    Graham

  • Melissa Snyder
    Melissa Snyder Member Posts: 4,702 ✭✭✭


    Yes this solves this problem for now.  Is there a long term fix planned or do I need to update this every time I move from one to two monitor configuration.  I do this quite often if I need to be mobile.

    I just tested this with my two-monitor setup, although mine is not a laptop monitor with an external monitor as it sounds like yours is. I have two monitors connected to my desktop PC. I saved a named layout that had two resources open in a floating window on my secondary monitor. I closed the window and then disabled my secondary monitor. I loaded that named layout and the window opened on my primary monitor. I closed the window, then reenabled my secondary monitor, and loaded the named layout again. It opened on the secondary monitor. I'm hoping this will work for you, too, with a laptop/ext monitor setup.