Book count off in library--How do I rebuild?

I noticed my book count is off by one when comparing my office PC to my home laptop. In the process of trying to find the mystery book, I discovered one of my books has its description on my home laptop, but not my office PC, thus affecting library result counts. (But apparently I think I still have a mystery book!)

I believe if I rebuild my library on the office PC, that might would fix things, but I don't want to delete the wrong files. So, do I need to delete the files in <random>\LibraryCatalog\, or do I need to do something different?

David

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David P. Moore

Now I have found my missing book. It is on my PC but not my laptop. Do I copy the file over and reindex? What do I do to fix both of these problems?

Floyd Johnson

https://community.logos.com/discussion/comment/280618#Comment_280618

Do you mind sharing which book it is - I had a similar problem with the Oxford Bible Commentary.

David P. Moore

https://community.logos.com/discussion/comment/280620#Comment_280620

Hi Floyd, actually it the Inaugural Addresses of the Presidents of the US, part ofthe American History Collection I got somewhere along the way. After I posted I thought about going into my order history and redownloading the file to see if that fixes it. I'm about to do that now.

David P. Moore

https://community.logos.com/discussion/comment/280629#Comment_280629

Oh well, for some reason I thought I could go to Orders to get it again, but don't see how.

Ward Walker

https://community.logos.com/discussion/comment/280629#Comment_280629

I'v noticed that I also have different library counts on my laptop vs desktop. Not sure of an easy way to find the difference though--don't have the patience/time to compare line by line.

Floyd Johnson

https://community.logos.com/discussion/comment/280629#Comment_280629

I had to contact Customer Service to get a copy of the file. Apparently, there are some L2 and L3 files that have not be translated into L4 files. The Oxford Bible Commentary is one of those - there may be others, as you have found out. If you can find the file in L4, then you could scan for it and import it into the system from which it is missing. Otherwise, you may need to wait till next week to contact Customer Service.

Dave Hooton

https://community.logos.com/discussion/comment/280635#Comment_280635

If you can find the file in L4, then you could scan for it and import it into the system from which it is missing.

Copy resources from the complete system to a removable device. Then use the scan command on the other system e.g.

scan E:\Resources ==> \Resources is the folder on removable device E: (or whatever drive letter it gets).
restart L4
L4 will copy and index

David P. Moore

https://community.logos.com/discussion/comment/280669#Comment_280669

That did it Dave! Thanks!

Now, how to I reconcile a book where on one system it was Last Updated Jan 9, 2011, and on the other system it was Last Updated July 7 2011? (Difference is the missing description in the bib display.)

Paul N

https://community.logos.com/discussion/comment/280705#Comment_280705

David, on the less updated machine type update resources into the command box. This should compare all of your licenses with that of the Logos server and update the one's you have that are older.

btw, it can take a couple of minutes to run depending on your library size

David P. Moore

https://community.logos.com/discussion/comment/280706#Comment_280706

I tried Update Resources but it didn't find any. I noticed that the catalog.db file on one system is 55,296kb, and on the other it is 50,818kb. Shouldn't they be exactly the same? The library count on both systems is the same now.

Aaron Sauer

https://community.logos.com/discussion/comment/280629#Comment_280629

Hi Floyd, actually it the Inaugural Addresses of the Presidents of the US, part ofthe American History Collection I got somewhere along the way.

I had the same issue with this resource.

NetworkGeek

https://community.logos.com/discussion/comment/280705#Comment_280705

Now, how to I reconcile a book where on one system it was Last Updated Jan 9, 2011, and on the other system it was Last Updated July 7 2011? (Difference is the missing description in the bib display.)

The "Last Updated" date is not associated with the version of the resource, it's when that resource got updated to the computer. If I didn't turn on one computer for example, for a week, it would download a new resource on a different date.

The key is to see what version of the Resource you have on each computer - if it is the same, you are fine, it doesn't matter what the "Last Updated" date is. On each computer, click on the Information button after you have opened the resource (the 'i' in a circle at the top right corner). Then see what the version is, as you can see in the picture mine is 2009-01-27T21:28:54Z. If they are not the same, post the versions here for us to see. Then, take the newest resource out of your Resources folder*, put it in a folder the other computer has access to (copy it over, thumb drive, etc.), and then "Scan" it. I suspect you have not seen changes from Update now because both computers have the current version, but let's see!

*location of resources folder:

Mac OS X - Users/username/Library/Application Support/Logos4/Data/random/ResourceManager/Resources
Windows 7 & Vista - C:\Users\username\AppData\Local\Logos4\Data\random\ResourceManager\Resources
Windows XP - C:\Documents and Settings\username\Local Settings\Application Data\Logos4\Data\random\ResourceManager\Resources

David P. Moore

https://community.logos.com/discussion/comment/280743#Comment_280743

Hi Dominick, thanks for yor reply---I should confess that I was trying to ask about two issues in this same thread. My issue with "Inaugural Address" was solved by Dave Hooten's suggestion. My other issue is with "Intimate Moments with the Names of God." On one system the description appears, on the other it doesn't (see below). It causes search results to be off by one, depending on the keyword(s) used. I don't know how prevalent the "missing description" problem between my libraries.

So I was thinking the difference is the Last Updated dates was the cause, but your explanantion helps me understnad itbetter. I did copy over the resource from the correct system to the incorrent system (used the Scan command) but no fix. Then I noticed the differences in kb of the library.db files and wondering if that should be. I just want peace of mind that everything is operating as it should.

David P. Moore

https://community.logos.com/discussion/comment/280863#Comment_280863

Here is the support info for the Intimate title from both systems. Loos the same. Is the bib data for resources stored in a separate master file somewhere?

Dave Hooton

https://community.logos.com/discussion/comment/280863#Comment_280863

On one system the description appears, on the other it doesn't (see below). It causes search results to be off by one, depending on the keyword(s) used.

Close L4 in the "correct" system and do the following in the other system:

drag the resource to Hidden Resources in Program Settings
restart L4 and it will delete the resource
wait about 30 minutes
Unhide the resource
Restart L4 --> a download should begin and it may index it.
wait 30-60 minutes for a metadata update

You can use the "correct" system when this is completed (I didn't want it to receive a Sync for the hide).

The library.db file doesn't resemble a L4 file - where is it located?