Logos 4 for Mac Lion fails to open properly

Gary Tribbett
Gary Tribbett Member Posts: 1 ✭✭
edited November 2024 in English Forum

After the home page flashes on for a second, Logos goes away as if it were shut down.  There is no error message or any indication that there is a fault.

3276.Indexer_Crash.txt

5023.Indexer.log

2211.Logos4_Crash.txt

7433.Logos4.log

3125.nlog.config

Comments

  • Keep Smiling 4 Jesus :)
    Keep Smiling 4 Jesus :) MVP Posts: 23,148

    Welcome [:D]

    Logos4.log file shows a SQLite database needed for syncing is malformed.

    Wonder if can launch Logos 4.3 SR-2 in offline mode ?

    Launch Logos 4 Mac, quickly press and hold command key until Logos sign-in appears, release command key, check "Offline", click Login.

     

    Noticed couple database file names include Sync.  If have a SQLite DB Manager installed (e.g. FireFox extension), wonder if can open:

    /Users/garyt/Library/Application Support/Logos4/Documents/thlrovnc.3y1/KeyLinkManager/KeyLinkSyncManager.db

    /Users/garyt/Library/Application Support/Logos4/Documents/thlrovnc.3y1/LibraryCatalog/LibraryCatalogSync.db

    Part of Logos4.log error stack includes PreferencesManager, wonder if can open corresponding SQLite database file:

    /Users/garyt/Library/Application Support/Logos4/Documents/thlrovnc.3y1/UserPreferences/PreferencesManager.db 

    If SQLite DB Manager shows database file is corrupt (open fails), could move database file to trash.  Then try launching Logos 4 Mac again.

    Other option is contacting Logos Mac Support (email or call) => http://www.logos.com/about/contact (opens for business on Monday at 6 am Pacific time).

    Keep Smiling [:)]

Categories