Beta 2: Sync BUG still there
Just downloaded and installed Beta 2 and I am still getting the yellow triangle sync error symbol
Here is the text from the error log
Time: 2011-10-13 18:25:08 -05:00 (2011-10-13T23:25:08Z)
Exception during sync.
Logos.Sync.Client.SyncClientException: Web service error: Exception of type 'Libronix.Utility.Net.WebServiceException' was thrown. (status InternalServerError, content type 'application/json; charset=utf-8') ---> Libronix.Utility.Net.WebServiceException: Exception of type 'Libronix.Utility.Net.WebServiceException' was thrown. (status InternalServerError, content type 'application/json; charset=utf-8')
at Libronix.Utility.Net.WebServiceRequest.ExecuteResponseSync(HttpWebRequest webRequest)
at Libronix.Utility.Net.WebServiceRequest.GetResponse()
at Libronix.Utility.Json.Web.JsonWebServiceRequest.GetResponse()
at Libronix.Utility.Json.Web.JsonWebServiceRequest`1.GetResponse()
at Logos.Sync.WebService.JsonSyncService`1.SubmitItems(IEnumerable`1 items, IWorkState state)
content: {"message":"Mismatched DocGuids. Was d96d1478-91c5-57b3-9fc5-0711b70b472b; expected 05446c0f-3de8-5b7d-b682-43b617fac132","exceptionType":"System.InvalidOperationException"}
--- End of inner exception stack trace ---
at Logos.Sync.WebService.JsonSyncService`1.SubmitItems(IEnumerable`1 items, IWorkState state)
at Logos.Sync.Client.SyncClient.Sync(IWorkState state)
at Logos.Sync.Client.SyncManager.SyncManagerThread()
Comments
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That's a different error than the one they said they were fixing in beta 2. So...a new bug?
MacBook Pro (2019), ThinkPad E540
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I'm not seeing that error in my installation Fred.
Are you still getting it?
MacBook Pro (2019), ThinkPad E540
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Fred,
Thanks for the error log. We are looking into this issue.
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Todd Phillips said:
I'm not seeing that error in my installation Fred.
Are you still getting it?
Yes. I have restarted Logos a couple of times after installing Beta 2 and the circular sync arrows spin for a few seconds then the yellow triangle appears.
EDIT: Here is the Logos4 log 0576.Logos4.log
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Same here, and if you ask me, this is another instance of poor testing @ Logos. This is not the first time they have said something is fix when it wasn't.Fred Chapman said:Yes. I have restarted Logos a couple of times after installing Beta 2 and the circular sync arrows spin for a few seconds then the yellow triangle appears.
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Fred,
Your issue has been happening on the server side and was unrelated to the fix which was deployed in Beta 2.
I've isolated and applied a fix. Please let me know if you are able to sync your documents now.-Mitch
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Mitch Rosenburg said:
Fred,
Your issue has been happening on the server side and was unrelated to the fix which was deployed in Beta 2.
I've isolated and applied a fix. Please let me know if you are able to sync your documents now.-Mitch
Yes. I just restarted Logos and everything appears to be working fine. Thanks for your attention and quick fix. You guys are great!
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Mitch Rosenburg said:
Fred,
Your issue has been happening on the server side and was unrelated to the fix which was deployed in Beta 2.
I've isolated and applied a fix. Please let me know if you are able to sync your documents now.-Mitch
Not for me, I am still having the same issue.3250.Logos4Error.log
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I've been having the same error sync message that was not fixed. I would be interested in a patch or update to correct it.
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