books not downloading

Can someone share with me what to do when there are books that dont download from the base package I have?
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Have you checked your hidden resources in your program settings? Have you bought under multiple email addresses?
If books don't download it might take a call to Customer Service to make certain your license file is correct.
Prov. 15:23
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This is the "General" newsgroup, but I'll assume you have Logos 4.
Kevin has some good advice, but if only some books are missing, the you can enter the command "update resources" in the command bar (the entry field at the top center of the Logos window). This compares your licenses with what has been downloaded, and then downloads missing or updated resources.
MacBook Pro (2019), ThinkPad E540
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Thanks guys, that helped much.
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