books not downloading

Pastor D
Pastor D Member Posts: 13 ✭✭
edited November 2024 in English Forum

Can  someone share with me what to do when there are books that dont download from  the base package I have?

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  • Kevin Becker
    Kevin Becker Member Posts: 5,604 ✭✭✭

    Have you checked your hidden resources in your program settings? Have you bought under multiple email addresses?

    If books don't download it might take a call to Customer Service to make certain your license file is correct.

    Prov. 15:23

    How to ask for Help

  • Todd Phillips
    Todd Phillips Member Posts: 6,736 ✭✭✭

    This is the "General" newsgroup, but I'll assume you have Logos 4.

    Kevin has some good advice, but if only some books are missing, the you can enter the command "update resources" in the command bar (the entry field at the top center of the Logos window).  This compares your licenses with what has been downloaded, and then downloads missing or updated resources.

     

    MacBook Pro (2019), ThinkPad E540

  • Pastor D
    Pastor D Member Posts: 13 ✭✭
    https://community.logos.com/discussion/comment/295676#Comment_295676

    Thanks guys,  that helped much.

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