Hi All, no matter what I do logos keeps crashing. I have attached my logs. Can anyone help.0525.Logging.zip
Welcome [:D]
After looking at Logos4.log file, wonder if clicking something on Home Page ? crash is happening for a Media Resource Controller; Logos4.log file has an odd looking entry:
AppCommand | (959ms) Executing command: Resource|Id=
The id specification is missing, followed by crash.
Wonder about couple workaround ideas: open Logos 4 Mac to a blank layout, then open resources, layouts, etc. Other idea is try working offline. For both ideas, launch Logos 4 Mac, quickly press and hold command key until dialog box appears, release command key, then can click "Use a blank layout" and/or "Work Offline"
Curious if indexing complete, wiki Mac Troubleshooting => How to Report Bugs in Logos 4 Mac includes link to 5504.Logos4MacLogging.app.zip (display logging setting, then optionally change); also links to Logos Log Scribe (create zip file of Logging folder with copy of console messages)
Other option is contacting Logos Mac Support => http://www.logos.com/about/contact With your permission, Logos can connect with desktop sharing (Monday thru Friday).
Keep Smiling [:)]
I'm not sure if indexing is complete. It says it started but I don't see any icon on the menu bar.
If enable logging, then launch Logos 4 Mac. Can open Indexer.log file to watch Indexer progress; looking for "No resources need to be indexed."
There is no indexerlog file when I'm logging. I see the blue icon appear for a second on the menu bar then it disappears.
Wondering how logging is being enabled ?
Note: if using command key to enable logging for current Logos 4 Mac session, then Indexer is not enabled for logging.
