Bug: "Jump to reference" in pop-up frequently does not work

Harry Hahne
Harry Hahne Member Posts: 766
edited November 21 in English Forum

In a pop-up window, frequently the "Jump to reference" link does not work. I can press on on the Bible verse listed in the heading of the pop-up, but the jump to reference link does not work. Sometimes it does, sometimes not. I have not figured out a pattern.

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  • Dave Hooton
    Dave Hooton MVP Posts: 35,682

    Does it occur with both downloaded resources and resources fetched from the server? Links in Bibles or links in Commentaries (where it has to jump to your preferred Bible)? Is your preferred Bible on the device?

    What is your device + version of Android?

    Dave
    ===

    Windows 11 & Android 13

  • Hunter Clagett
    Hunter Clagett Member, Logos Employee Posts: 1,819
    https://community.logos.com/discussion/comment/310576#Comment_310576

    I addition to the above information, it would be great if you could navigate to the Android Market and download an app (it's free!) called CatLog. This allows us to pull some log files from the device.

    Once CatLog is installed, try to reproduce the failing links. Once that fails, open CatLog, press the Menu button on your device and then select Send. Email that log as an attachment to yourself. 

    Please then attach that file to this thread.

    - Hunter Clagett

    Logos 4 Bug Report - Mac | PC

    Proclaim - Mac/PC

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