Bug: Crash while selecting collections for 'Cited By' Tool (logs attached)

Sorry gang... I went through a number of weeks where I would just ignore crashes, but now I'm logging them all to document everything because the crash rate is not occasional. My only other option is to get a full refund on my resources and go buy them in another Bible software program!

I was selecting and deselecting some collections to appear in the cited by tool and boom! Crash and burn. The logs are attached.

33511.Archive.zip

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Donovan R. Palmer

Just tried to do it again and it crashed again... won't bother submitting logs... just will live with it as is for now.

Jack Caviness

I was selecting and deselecting some collections to appear in the cited by tool and boom! Crash and burn.

I agree that this entire process is cumbersome and frustrating, but I could not cause a crash.

I'm logging them all to document everything because the crash rate is not occasional

Good, hopefully you will get some attention.

Donovan R. Palmer

https://community.logos.com/discussion/comment/310632#Comment_310632

I agree that this entire process is cumbersome and frustrating, but I could not cause a crash.

Are you running OSX Lion? I have begun to wonder if this is part of the problem.

Jack Caviness

https://community.logos.com/discussion/comment/310638#Comment_310638

I agree that this entire process is cumbersome and frustrating, but I could not cause a crash.

Are you running OSX Lion? I have begun to wonder if this is part of the problem.

No, I am still on Leopard (10.5.8). Have too many critical applications that will not run on Lion, and one that even crashes on Snow Leopard.

Donovan R. Palmer

https://community.logos.com/discussion/comment/310645#Comment_310645

This could be the issue... I'm running Lion. Nothing else on my Mac ever, ever crashes though... anyhow, I'll send you an email.