Crashing when opening and creating new presentations

Rowena Black

Hi

I just downloaded Proclaim beta 9. I created a presentation and it worked until I went to create another presentation but when I did procliam stoped running and the computer sent a popup saying to close proclaim. Then I opened it again but it poped up again saying it had to close proclaim again. It has been doing this for the past few days. So I read around the forums to find a solution. I didnt find a soultion but one forum (http://community.logos.com/forums/p/42271/314804.aspx) by tom philpot said to delete the C:\Users\owner\AppData\Local\Proclaim\Data folder. We did this and finally proclaim opened but when we went to create a presention or open an old one it crashed poping up and saying the same thing.We can open proclaim by deleteing the folder but crashes still. Is there a solution

We are on a toshiba windows 7 computer

Ro

Scott Alexander

Looking at the server data and I can tell you are one of handful of groups affected by the bug encountered when you set the presentation logo slide to a custom piece of local media. We have a fix for this ready to ship later this morning. Restarting the app will fix the issue. Thanks for your patience.